Community Fibre Reviews 77,003

Pete was on Time , He was The Next Best Thing To More Than An Officer & a Gentleman. He has done a Great Job 👍. Big Up Essex . Can the management please give him a bonus including a higher posi... See more

The product is excellent and the whole team performed well. Sean explained what was on offer very clearly and helped us choose the best deal for us. Jake and Carl did an excellent installation job, qu... See more

Lilly answered my call promptly and her sweet, smiley voice instantly relaxed me and made my embarrassing predicament much easier to explain. After keeping me waiting for less than only half a min... See more

Contacted community fibre in the morning via chat, the guy I've chatted with let me write all my query and after I've finished he's reply was something like... someone from customer service is going... See more

'F - 7994 Luke W' was polite and very courteous. He gave me a heads up the night before the appointment slot with a more precise ETA - which was enormously helpful. He worked efficiently and tidily, o... See more

I just renewed my package after being with Community for 3 years. I am offered the same price of £25 a month for 1 Gb service and also one month free! I've never been given a free month as an e... See more

I've been with Community Fibre for 3 years and it has been a trouble free, excellent service. I cannot complain. We had maintenance overnight (rare occurrence) and no internet in the morning. I rang a... See more

Laura has been very helpful, she understood what I want and tried her best to give a fair price, at the end of the call I was able to renew my contract at a better price than I anticipated thanks to... See more

Job number is F-4655 Jason and Frank visited our house to install the fibre cable. Super helpful, collaborative, and very well mannered and polite. Helped us to move any furniture around as needed... See more

i3276 Fred attended my house because of a broadband speed issue. He was able to rectify this whilst discussing the work being carried out and further tips on how to get the best speeds from my install... See more

I contacted Community Fibre this morning after getting notification of a bill, which i was not to receive as I had 6 months free on the 500 MBS on the 2 year contract. I spoke to a gentle man named Da... See more

Very friendly and professional engineer. Explained every step and also provided a lot of background information how the tech works and what we have to do to improve connectivity. Called us and made su... See more

I could not regard Community Fibre more highly, they offered me an excellent deal when I started with them and an even better one when I renewed. The customer service is incredibly helpful and friendl... See more

Signed up online with my friend’s ‘refer to a friend ‘ link during black offer. Quick & easy to set up and to book installation. They handled the swap over with my previous provider and everything w... See more

Communication was smooth and the engineer, John, arrived on time. Done the job in half time of what was initially told, The installation was nice and tidy. We've got WiFi connection in every room... See more

Just renewed my contract for another 2yrs. Customer service was excellent throughout. My only minor complaint is how long it took between the initial customer service rep and the second customer servi... See more

The engineers that visited my property (F-4655) to install my broadband were fantastic. Both friendly and very professional. Explained the process well, and worked efficiently between them to get the... See more

Good service, but when you need to get in touch they make it very difficult and time consuming. Live chat functionality does not show up (no button) in any of the web pages with no instructions what t... See more

Spoke to a lovely gentleman today named Lungi so polite and helpful renewing my broadband. I have been with Community Fibre for awhile now and never have any real issues and if I do I can always ring... See more

Charity my point of contact with community fibre was polite patient and was able to help me with all my problems. Possibly the best customer service operator I've come across. I would like to thank h... See more

To set up my booster, technical assistance via phone from Mohammed was very helpful and attentive through every step of it. He helped me and provided a lot of information for anything else I need. 10... See more

A very good Internet service, Fairly (not overpriced) prices. A very efficient service from Senzo .....this is how every customer should be dealt with. Kudos to you for helping me out & the resoluti... See more

Overall a very positive experience, F3521 Mitchell was very professional and courteous and kept me informed about his time of arrival. A tricky job as cable had been cut, but Mitchell fixed it.

Communitee Fibre forgot to cancel my SKY ACCOUNT ,so I was charged by SKY for NOV & DEC 2025. I contacted SKY and they refunded me the 2 months. I then contacted com fibre and VICTOR sorted it all... See more

I called as my contract has ended. I spoke to a really helpful advisor who was amazing. He offered a discount and upped my broadband speed. He was so polite, courteous, helpful and lovely to speak wit... See more

Laura renewed my contract and as gesture of goodwill gave me 1 month free. Very kind, professional and well spoken. A great asset to community fibre customer service team. Great service!!!

Levi Kent I7214 reconnected my damage cable and got us up and running again in no time. A friendly but professional manner at all times. Been with CF for over two years and this is the only time we ha... See more

I talked with mr vonny he is really kind person his service really good and fast I have increased price in my contract and I talked with him and told him can you please suggest me good contract and... See more

Amy is a very good support service provider, she was very straight forward, immediately thought of a solution which saved not only my time but her's too which i aknowledge. Thank you amy.

Best service we've had, brilliant and quick install, kept us up to speed on what's happening, made sure we were happy with every little thing before leaving. banging service.

Zandy dealt with my renewal very quickly and it was cheaper per month than the last contract. Very impressed as in this day and age you only ever expect things to become more expensive.

First class customer service. Naomi was knowledgeable, patient and polite. The fault with my connectivity was frustrating but, my frustration was subdued by Naomi's pleasant and calming nature. Not to... See more

Alber Santana was polite and very professional. He made sure my internet was restored before he left. And don’t leave any mess. Also very approachable.

I have renewed my contract with Community Fibre and once the phone was answered, it was a very pleasant experience. Chyna was very professional and helpful. Asked related questions to get me the best... See more

My broad band stopped working , contacted community . Customer service was lovely . Engineer out the following morning . There was a fault outside , engineers came back twice . Really nice , worked ha... See more

Thanks to the engineer Jamal (F2504) who fitted my fibre optic broadband, very helpful chap! And friendly. He explained everything into detail unlike some community fibre customer service reps that I... See more

Mr. Alber Santana is very warm and professional. He kept me posted of his arrival and told me many knowledgeable and details about the network. And most importantly he did his work quickly, nicely and... See more

Today Arman and Amin came to install my community fibre, I really appreciate, very kind and professional guys, they finish really quick and also clean up after the job done. They explained everything,... See more

Had my internet installed today and couldn’t be happier with the service. Nick Tingley handled the installation and was brilliant from start to finish, professional, efficient, and made sure everythin... See more

Had new broadband installed on Monday, having made initial enquiry Thursday before. Call centre was super helpful and clear and handled ending my current contract w another provider. Cardell the engin... See more

The installer- Ben - was very professional and courteous. Ben ensured that he cleaned up where he had been working. He answered all my questions and ensured that everything was up and running a... See more

Just completing a refurb and moving into new place so needed quick / cost effective wifi - engineer F - 4491 LUKE W that came to fit it was super polite, really helpful, informative quick and tidy wit... See more

Just switched to Community Fibre from Sky after years of bad signal. I’ve always heard good things about them from friends and family, so I’m really looking forward to finally having stable WiFi,... See more

Luke did a fantastic job installing my WiFi. He arrived on time, explained everything clearly, and made sure the setup was working perfectly before he left. Very polite, efficient, and knowledgeable.... See more

So happy with Community Fibre broadband. I was in the process of moving house and didn't want to be without WiFi. The engineer (Joe Dwyer) was amazing. As I was moving house that day, I was running a... See more

Have been with Community Fibre for several years now. Was renewing my broadband with them today and got great deal! Very happy with existing service and look forward to staying with Community Fibre. T... See more

Excellent experience with FibreCommunity. Giselle provided outstanding service from start to finish. She was highly professional, exceptionally helpful, patient and genuinely friendly. Nothing was to... See more

Connor from Community Fibre did an outstanding job installing my connection. He was punctual, professional, and very thorough, explaining everything clearly along the way. The installation was smooth... See more