Connect Smarter.
Collaborate Faster.

Unified communications that keep your business moving forward.

Cloud Voice Plans

One solution with endless connections. Unify your workplace with a phone solution that is powered by Mediacom Business Broadband.

Cloud Voice
Business Internet 300

$159.99

Per Month

  • 1 basic seat
  • 1 enhanced seat that includes voicemail
  • 2 Poly E350 phones
  • 10K long distance minutes

+ Advanced Wi-Fi
+ Data Security

Cloud Voice
Business Internet 500

$179.99

Per Month

  • 1 basic seat
  • 1 enhanced seat that includes voicemail
  • 2 Poly E350 phones
  • 10K long distance minutes

+ Advanced Wi-Fi
+ Data Security

Cloud Voice
Business Internet 1 Gig

$209.99

Per Month

  • 1 basic seat
  • 1 enhanced seat that includes voicemail
  • 2 Poly E350 phones
  • 10K long distance minutes

+ Advanced Wi-Fi
+ Data Security

2 seat minimum and 3-year contract required on all plans.

Additional seats, speed, Wi-Fi extenders can be added as necessary.
Call to customize your Cloud Voice solution.

In today's fast-paced world, clear communication is your competitive edge. Unify your tools, empower your teams, and watch productivity soar.

2m

No Large Upfront Capital Costs

All phone system features are included in the monthly charge for the service, with the option to purchase or lease various phones.

6m

Feature Rich

Mediacom Business provides phone system capabilities comparable to a premises-based PBX.

5m

No Ongoing Costs for Software Updates

The server is continually updated as new capabilities become available, conveniently providing you with the most up-to-date features.

4m

Scalability

New users can be added without any capital costs, and seasonal workers can be added and removed quickly by contacting Mediacom Business.

3m

No On-Site PBX to Manage

Phone features run over our internet network, so there is no hardware to manage and support. Admins and end users have access to an online portal for easy administration.

1m

Business Continuity

Phone features are hosted by us, so power interruptions at your site do not affect call delivery. Easily forward calls to a mobile phone or alternate number using the online portal.

Get a Quote

Or speak with our business specialist team who will assess how your business uses the internet today and how we can best serve you through solutions and special offers.

Is Cloud Voice Right for Your Business?

If these statements sound familiar, it's time to embrace the power of Cloud Voice!

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  • You don’t want to worry about onsite phone equipment.
  • You’re looking for a simple plug-and-play solution (just add electricity).
  • You can’t direct calls as you’d like.
  • Your business needs a complete phone system and more bandwidth.
  • Your business requires Wi-Fi to help with dead zones around office.
  • You’re looking for new phones with flexible features.
  • Your business needs a customized set up for each user.
  • Your business lacks data security measures to help keep network safe from threats.

Сloud Voice FAQs

What are Cloud Voice Solutions?

Cloud Voice is a best-in-class phone system hosted in the Mediacom Business network. Instead of purchasing and managing a phone system, Mediacom Business delivers the same features on a per-user, or per-seat basis. All of the features and capabilities of your current phone system are available on Cloud Voice. Even better, Cloud Voice gives you a number of advanced capabilities you may not have today, all easily managed on a web portal. The benefits of this "cloud" based approach to buying a phone system are numerous. Some important benefits are:
• Buy only what you need – as your business grows, Cloud Voice grows with you
• No obsolescence – as new capabilities become available, Mediacom Business will upgrade Cloud Voice and provide you the latest-and greatest capabilities
• Predictable billing – never any surprises

How reliable is Cloud Voice?

Our phone solution is based on Voice over IP (VoIP) that uses your data connection to deliver calls to and from your office. Mediacom Business’ data network has very high reliability, and Cloud Voice is engineered such that voice traffic always takes priority over more routine data traffic. In the network, Mediacom Business has implemented Cloud Voice with a redundant design such that if a failure were to occur, backup equipment would take over. The biggest advantage as compared to a traditional phone system set-up is the intelligence for the service resides in the Mediacom Business network, not on local equipment. If a natural disaster or event were to happen, Mediacom Business’ network based solution would continue to operate, whereas a phone system at a business location has a greater chance of failing.

How is Cloud Voice different from Skype and Vonage?

Some VoIP providers offer a solution that uses the public internet and is not engineered for optimal performance. Sometimes it works fine, but performance can vary widely based on location, time of day, and the amount of data traffic. In contrast, Cloud Voice is a network-based phone system that utilizes Mediacom Business' managed, secure, and high-performing private IP network. Your traffic is managed and prioritized and is not subject to the same uncontrollable inconsistencies seen in public Internet services.

How is the voice quality?

Since Cloud Voice is an end-to-end managed solution, voice quality is comparable to what you're used to today. However, as technologies such as high-definition voice emerge, voice quality for services like Cloud Voice will be far superior to what you have today.

Will the data traffic in my office affect voice quality?

Cloud Voice is a fully managed solution - Mediacom Business ensures voice quality from your phones all the way into the phone network. Prioritization of voice traffic is used so that no matter how much data traffic occurs in your network, voice always has first priority.

If I need to make changes (or move a phone), do I need to call Mediacom Business?

Cloud Voice provides a web portal for both end-users and administrators so that most all capabilities of the service can be self-managed. Want to make a change to a hunt group or call pickup group? Go into the web portal and make the change. Want to move a phone from one location in the building to another? Simply plug the phone into the wall jack at that location, and the phone will boot up with the user's configuration ready to go

What Does It Mean to Have a Managed and Monitored Service?

You don’t have time to be the business owner and the IT department. And quite frankly, most of us don’t have the expertise to do both. Mediacom Business handles every component for you. From equipment set-up, to updating software, maintenance tasks and watching systems closely – you can focus on your business knowing you have the latest and greatest protection.

Every feature runs over our state-of-the-art broadband network and since it’s cloud-based, updates are continuous, without interruption to your business.

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  • Fast, easy set-up
  • Seamless coverage with no extra software or licenses needed
  • Dedicated customer support 24/7
  • Low monthly cost with no additional hardware or service fees
  • Cloud voice offerings work seamlessly with Mediacom Business Internet – helping secure the connection and devices being used
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