One solution with endless connections. Unify your workplace with a phone solution that is powered by Mediacom Business Broadband.
Cloud Voice
Business Internet 300
$159.99
Per Month
+ Advanced Wi-Fi
+ Data Security
Cloud Voice
Business Internet 500
$179.99
Per Month
+ Advanced Wi-Fi
+ Data Security
Cloud Voice
Business Internet 1 Gig
$209.99
Per Month
+ Advanced Wi-Fi
+ Data Security
2 seat minimum and 3-year contract required on all plans.
All phone system features are included in the monthly charge for the service, with the option to purchase or lease various phones.
Mediacom Business provides phone system capabilities comparable to a premises-based PBX.
The server is continually updated as new capabilities become available, conveniently providing you with the most up-to-date features.
New users can be added without any capital costs, and seasonal workers can be added and removed quickly by contacting Mediacom Business.
Phone features run over our internet network, so there is no hardware to manage and support. Admins and end users have access to an online portal for easy administration.
Phone features are hosted by us, so power interruptions at your site do not affect call delivery. Easily forward calls to a mobile phone or alternate number using the online portal.
If these statements sound familiar, it's time to embrace the power of Cloud Voice!
Cloud Voice is a best-in-class phone system hosted in the Mediacom Business network. Instead of purchasing and managing a phone system, Mediacom Business delivers the same features on a per-user, or per-seat basis. All of the features and capabilities of your current phone system are available on Cloud Voice. Even better, Cloud Voice gives you a number of advanced capabilities you may not have today, all easily managed on a web portal. The benefits of this "cloud" based approach to buying a phone system are numerous. Some important benefits are:
• Buy only what you need – as your business grows, Cloud Voice grows with you
• No obsolescence – as new capabilities become available, Mediacom Business will upgrade Cloud Voice and provide you the latest-and greatest capabilities
• Predictable billing – never any surprises
Our phone solution is based on Voice over IP (VoIP) that uses your data connection to deliver calls to and from your office. Mediacom Business’ data network has very high reliability, and Cloud Voice is engineered such that voice traffic always takes priority over more routine data traffic. In the network, Mediacom Business has implemented Cloud Voice with a redundant design such that if a failure were to occur, backup equipment would take over. The biggest advantage as compared to a traditional phone system set-up is the intelligence for the service resides in the Mediacom Business network, not on local equipment. If a natural disaster or event were to happen, Mediacom Business’ network based solution would continue to operate, whereas a phone system at a business location has a greater chance of failing.
Some VoIP providers offer a solution that uses the public internet and is not engineered for optimal performance. Sometimes it works fine, but performance can vary widely based on location, time of day, and the amount of data traffic. In contrast, Cloud Voice is a network-based phone system that utilizes Mediacom Business' managed, secure, and high-performing private IP network. Your traffic is managed and prioritized and is not subject to the same uncontrollable inconsistencies seen in public Internet services.
Since Cloud Voice is an end-to-end managed solution, voice quality is comparable to what you're used to today. However, as technologies such as high-definition voice emerge, voice quality for services like Cloud Voice will be far superior to what you have today.
Cloud Voice is a fully managed solution - Mediacom Business ensures voice quality from your phones all the way into the phone network. Prioritization of voice traffic is used so that no matter how much data traffic occurs in your network, voice always has first priority.
Cloud Voice provides a web portal for both end-users and administrators so that most all capabilities of the service can be self-managed. Want to make a change to a hunt group or call pickup group? Go into the web portal and make the change. Want to move a phone from one location in the building to another? Simply plug the phone into the wall jack at that location, and the phone will boot up with the user's configuration ready to go
You don’t have time to be the business owner and the IT department. And quite frankly, most of us don’t have the expertise to do both. Mediacom Business handles every component for you. From equipment set-up, to updating software, maintenance tasks and watching systems closely – you can focus on your business knowing you have the latest and greatest protection.
Every feature runs over our state-of-the-art broadband network and since it’s cloud-based, updates are continuous, without interruption to your business.