Your Patient Experience Newsletter
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Welcome to Our Newest Organizational Members!
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We'd like to extend a warm welcome to some of our newest organizational members:
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- Brynn Mawr Hospital
- ChristanaCare
- Evara Health
- Fort Defiance Indian Hospital Board
- Fred Hutch Cancer Center
- Hospital for Special Surgery
- Island Health
- MIT Health
- Sun River Health
- Tomah Health
- UTMB
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Former Patients Who Return As Volunteers: An Expression of Gratitude
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Alex Seblatnigg, Director of Volunteer Services and Internal Engagement at Shepherd Center—a leading rehabilitation facility specializing in spinal cord and acquired brain injuries—shares the inspiring stories of former patients who return as volunteers after discharge. Tune in as she highlights the unique value these volunteers bring to the patient experience and how they seamlessly integrate and collaborate with the existing volunteer team to enhance care and support.
Listen to the podcast
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Black Voices On Gynecologic Cancer: Understanding Experiences (BVOGUE)
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Kimberly Richardson, M.A.
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Black Cancer Collaborative
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The voices of Black patient advocates are often absent from research studies. By centering these voices, new strategies can be identified to address and positively impact disparities across the clinical care spectrum, from diagnosis to survivorship. The study aims to identify common and unique experiences of racism and bias among Black patients with gynecologic cancer. By discussing patients’ unmet needs, new research questions can emerge and influence clinical care procedures.
Read the grant report
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Access to grant research reports is included with your membership.
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Honoring David’s Legacy: A Journey for Patient Safety
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Rosie Bartel, an advocate who lost her husband to a medical misdiagnosis, is deeply committed to attending World Patient Safety Day in his honor and in memory of others affected by medical errors. She passionately promotes patient safety, striving to enhance collaboration between hospitals, patients, and families to prevent future tragedies.
Read the blog
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Tuesday, Sept. 17, 12 pm ET
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President Emerita and Senior Fellow
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Institute for Healthcare Improvement
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This webinar will explore innovative models for best technical care, co-produced with patients and families, and also look at the impact that compassion and kindness can have on clinical outcomes, cost and patient experience.
Register
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Headliner webinars are complimentary.
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PFA/PFACS: Sustaining/Growing
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Friday, Sept. 20, 12 pm ET
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Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around sustaining and growing PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges, celebrate your successes, and discover what other organizations are doing.
Register
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Access to PX Chats is included with your membership.
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LEARNING & PROFESSIONAL DEVELOPMENT
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Certificate of Patient Experience Leadership
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Are you ready to transform the patient experience and lead with purpose? The Beryl Institute's Certificate in PX Leadership program equips healthcare professionals with the tools, knowledge, and strategies to drive positive change.
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Designed for forward-thinking professionals, this program offers deep insights into proven practices, enabling you to create meaningful, lasting impact in one of healthcare’s most critical areas.
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As a member, you receive a discount on select learning programs.
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SPECIAL THANKS TO OUR SUPPORTING PARTNERS
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