IHCAS Case Study: Trapped

Damian's story
Damian went through a traumatic experience that left him struggling with PTSD, severe anxiety, and separation anxiety. Because of this, he needed mental health support.
Children Adolescent Mental Health Services (CAMHS) diagnosed Damian with Post Traumatic Stress Disorder (PTSD), and he needed trauma counselling, but he was about to turn 18 years old and was transferred to the adult mental health service.
The adult treatment service (ATS) declined the referral, and he was signposted to other services.
Two years later, Damian was assessed by ATS after numerous referrals from his GP, they suggested medication and his diagnosis was removed and he was discharged.
NHS complaint
An NHS complaint was submitted and after a local resolution meeting took place, Damian was offered treatment. Over time the family were finally able to leave their home and one of their first trips was to their local library, a safe space for Damian.
The NHS complaints process helped Damian to access treatment.
Case Study: Trapped
The full case study shares some of the challenges the family faced.