While the majority of today’s insurance carriers say they like getting quotes through portals or direct emails, agents believe digital methods are the way to go for efficiency and speed. (Credit: elenabsl/Adobe Stock)

Insurance has seen a huge digital shift recently, redefining many ways of doing business.

This should be great news, right? Only it seems like we're stuck in a bit of a time warp, with plenty of agents and carriers saying they want to move more briskly toward digital but still clinging on to old-school ways. But let's be real: These traditional methods aren't proving anywhere as effective as digital alternatives.

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