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Credibility: How Leaders Gain and Lose It, Why People Demand It, Revised Edition Paperback – January 21, 2003
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In this best-selling book, Kouzes and Posner (authors of The Leadership Challenge), explain why leadership is above all a relationship, with credibility as the cornerstone. They provide rich examples of real managers in action and reveal the six key disciplines and related practices that strengthen a leader's capacity for developing and sustaining credibility. Kouzes and Posner show how leaders can encourage greater initiative, risk-taking, and productivity by demonstrating trust in employees and resolving conflicts on the basis of principles, not positions.
- Print length368 pages
- LanguageEnglish
- PublisherJossey-Bass Inc Pub
- Publication dateJanuary 21, 2003
- Dimensions6 x 1 x 9 inches
- ISBN-100787964646
- ISBN-13978-0787964641
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From the Back Cover
-- Fortune
One of Industry Week's Top Ten Best Management Books
A Main Selection of The Executive Program Book Club
"Leadership is personal. It's not about the corporation, the community, or the country. It's about you. If people don't believe in the messenger, they won't believe the message. If people don't believe in you, they won't believe in what you say. And if it's about you, then it's about your beliefs, your values, your principles."-- from Credibility
In this best-selling book, Kouzes and Posner (authors of The Leadership Challenge), explain why leadership is above all a relationship, with credibility as the cornerstone. They provide rich examples of real managers in action and reveal the six key disciplines and related practices that strengthen a leader's capacity for developing and sustaining credibility. Kouzes and Posner show how leaders can encourage greater initiative, risk-taking, and productivity by demonstrating trust in employees and resolving conflicts on the basis of principles, not positions.
"Make room on your bookshelf for Credibility. Here is a much-needed human approach to leadership, finally focusing on issues that really matter-- honesty, sensitivity to diversity, and the need for community.''
-- Ken Blanchard, chairman, Blanchard Training and Development, Inc., and coauthor, The One Minute Manager
About the Author
James M. Kouzes is chairman emeritus of the Tom Peters Company and an executive fellow at the Center for Innovation and Entrepreneurship at the Leavey School of Business, Santa Clara University. Barry Z. Posner is dean of the Leavey School of Business and professor of leadership at Santa Clara University.
Kouzes and Posner are the coauthors of The Leadership Challenge, Encouraging the Heart, and The Leadership Challenge Planner. They also developed the highly acclaimed Leadership Practices Inventory (LPI) and LPIOnline.com, 360-degree assessment tools based on the Five Practices of Exemplary Leadership.
Product details
- Publisher : Jossey-Bass Inc Pub; Revised edition (January 21, 2003)
- Language : English
- Paperback : 368 pages
- ISBN-10 : 0787964646
- ISBN-13 : 978-0787964641
- Item Weight : 1.15 pounds
- Dimensions : 6 x 1 x 9 inches
- Best Sellers Rank: #2,088,580 in Books (See Top 100 in Books)
- #16,633 in Business Management (Books)
- #19,653 in Leadership & Motivation
- Customer Reviews:
About the authors
Jim Kouzes has been thinking about leadership ever since he was one of only a dozen Eagle Scouts to be selected to serve in John F. Kennedy's honor guard when Kennedy was inaugurated President of the United States. Kennedy's inaugural call to action -- "Ask not what your country can do for you; ask what you can do for your country." -- inspired Jim to join the Peace Corps, and he taught school in Turkey for two years. That experience made Jim realize that he wanted a career that offered two things: the chance to teach and the opportunity to serve. It was in his first job back in the U.S. training community action agency managers that Jim found his calling, and he has devoted his life to leadership development ever since.
Jim Kouzes is the coauthor with Barry Posner of the award-winning and best-selling book, The Leadership Challenge, with over 3.0 million copies in print. He's a Fellow of the Doerr Institute for New Leaders at Rice University and also served as the Dean's Executive Fellow of Leadership, Leavey School of Business, Santa Clara University. Jim and Barry have coauthored many bestselling leadership books including A Leader's Legacy, Encouraging the Heart, The Truth About Leadership, and Credibility. They are also the developers of The Leadership Practices Inventory—the bestselling off-the-shelf leadership assessment in the world. Their books are extensively researched-based, and over 500 doctoral dissertations and academic studies have been based on their original work.
Not only is Jim a highly regarded leadership scholar, The Wall Street Journal cited Jim as one of the twelve best executive educators in the U.S. He is the 2010 recipient of the Thought Leadership Award from the Instructional Systems Association, listed as one of HR Magazine’s Most Influential International Thinkers, named one of the Top 100 Thought Leaders in Trustworthy Business Behavior by Trust Across America, and ranked by Leadership Excellence magazine as one of the Top 100 Thought Leaders. Jim was presented with the Golden Gavel, the highest honor awarded by Toastmasters International, and he and Barry are also the recipients of the American Society for Training and Development (ASTD) Distinguished Contribution to Workplace Learning and Performance Award, presented in recognition of their extensive body of work and the significant impact they have had on learning and performance in the workplace.
Barry Posner is the Accolti Professor of Leadership at the Leavey School of Business, Santa Clara University (located in the heart of Silicon Valley), where he served for 12 years as Dean of the School. Barry, along with his co-author Jim Kouzes, received the American Society for Training and Development's highest award for their Distinguished Contribution to Workplace Learning and Performance. Named as one of the nation's top management and leadership educators by the International Management Council and recognized as one of the Top 50 leadership coaches in America, and ranked among the 10 Most Influential HR thinkers in the world by HR magazine.
He is the co-author of the award-winning and best-selling leadership book The Leadership Challenge. Described as a groundbreaking research study, this book combines keen insights with practical applications and captures both why and how leadership is everyone's business. With over 2 million copies in print, this book has been named one of The Top 100 Business Books of All Time, book-of-the-year by the American Council of Health Care Executives, received the Critic's Choice Award from book review editors, and translated into over 20 foreign languages.
The Leadership Practices Inventory has been called "the most reliable, up-to-date leadership instrument available today," and the online version has been completed by over 3 million people around the globe. Barry has also co-authored several other award-winning, inspiring and practical books on leadership: Credibility: How Leaders Gain and Lose It, Why People Demand It; The Truth About Leadership: The No-Fads, Heart-of-the Matter Facts You Need to Know; Encouraging the Heart: A Leaders Guide to Recognizing and Rewarding Others; The Academic Administrator's Guide to Exemplary Leadership; and A Leader's Legacy.
Barry is an internationally renowned scholar who has published more than 85 research and practitioner-oriented articles, in such journals as the: Academy of Management Journal, Journal of Applied Psychology, Human Relations, Personnel Psychology, IEEE Transactions on Engineering Management, and the like. He is currently on the editorial review boards of the International Journal of Servant-Leadership and Leadership and Organizational Development. Barry has served on the Board of Directors for both publicly-listed and privately-held companies, and for a number of public and community organizations, such as the American Institute of Architects, San Jose Repertory Theatre, Global Women's Leadership Network, and EMQ FamiliesFirst.
Barry received an undergraduate degree in political science from the University of California, Santa Barbara, a master's degree from the Ohio State University in public administration, and his Ph.D. in organizational behavior and administrative theory from the University of Massachusetts, Amherst. At Santa Clara he has received the President's Distinguished Faculty Award, the School's Extraordinary Faculty Award, and several other outstanding teaching and leadership honors. He has been a visiting professor at the Hong Kong University of Science and Technology, Sabanci University (Istanbul), and the University of Western Australia.
Described as a warm, engaging and pragmatic conference speaker and dynamic workshop facilitator, Barry has worked with such organizations as: Alcoa, Apple, Applied Materials, Australian Institute of Management, Charles Schwab, Conference Board of Canada, Dow, Hewlett-Packard, IKEA, Kaiser Permanente Health Care, L.L. Bean, Levi Strauss, Merck, NetApp, Northrop Grumman, Trader Joe's, among others, and been involved with leadership development efforts at more than 50 college campuses. He has made presentations and conducted workshops across the U.S., and around the globe, from Canada, Mexico, South America, and Europe to the Far East (China, Hong Kong, Singapore, and Indonesia), Australia, New Zealand, and South Africa.
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In reading, "Credibility" by Kouzes and Posner (2003), the two leadership experts in the field of organizational development and management, particularly workplace outcomes, addressed some important managerial issues that relate to values, leadership roles and performance outcome. Their main argument discussed how shared values can help an organizations improve productivity and organizational effectiveness. The authors suggest that "shared values are the foundation of building productive -relationships" within organizations (p.121) in which there are various ways for organizations to build long lasting partnerships between leaders and its constituents. In general, when organizations develop a shared value relationship with its constituents, they can begin to work together on the organization's goals and objectives.
I agree with the author's philosophy that organizations must first communicate clearly to their constituents about who they are and what they represent. Open and honest communication is vital within any organization. It creates a sense of purpose and inspiration to others to support the organization's mission. In doing so, there must be an internal paradigm shift that must take place within the organization so that leaders begin to attract and maintain constituents who are connected to the organization's vision.
I would recommend this book to leaders within small and large organization to develop a strong foundation for growth and expansion.
Lisa Willis
Coach and Organizational Consultant