The telematics solution
for refrigerated vehicles

Your questions,
our answers

Everything you need to know about telematics and vehicle management.

• What is an on-board telematics box?

  A telematics box is an electronic device installed in a vehicle to collect and transmit data in real time.

• What is the role of telematics?

  Telematics makes it possible to monitor, analyse and optimise vehicle use.

  • Optimisation of journeys and maintenance costs
  • Improved driver safety
  • Reduced fuel consumption
• How does telematics work?

  Telematics works in three stages:

  • Data collection via a telematics device installed on the vehicle
  • Transmission of information to a cloud platform
  • Analysis and reporting to optimise fleet management
• Is telematics compatible with all types of vehicle?

  Yes, telematics is a versatile solution that can be installed on different types of vehicle: trucks and refrigerated semi-trailers, vans and light vehicles, HGVs.

  Telematics solutions are suitable for any fleet, whatever its size or sector of activity.

• What are the concrete benefits of a telematics solution for SMEs?

  Contrary to popular belief, telematics is not just for large companies.
  SMEs can benefit in a number of ways:

  • Reducing fuel costs by optimising journeys and eco-driving.
  • Vehicle security with anti-theft alerts and real-time geolocation.
  • Automation of administrative tasks (activity reports, regulatory compliance).
  • Improving customer satisfaction by guaranteeing punctual and transparent deliveries.
• How long does it take to install a telematics system on a vehicle?

  The installation of a telematics box is quick and can be carried out in less than an hour per vehicle. Petit Forestier staff carry out the installation in one of our 12 UK depots. The on-board computer, temperature sensors and refrigeration unit are connected and communicate via Bluetooth.

  Petit Forestier also offers a support and training service to help you integrate telematics into your fleet management.

• How can telematics help improve customer satisfaction?

  Optimised vehicle management improves the quality of service provided to customers.
  Telematics makes it possible to :

  • Guarantee precise delivery times thanks to real-time tracking.
  • Provide customers with notifications of the imminent arrival of their goods.
  • React quickly to unforeseen circumstances (e.g. route changes in the event of traffic jams).
  • Improve traceability of deliveries with detailed reports on the transport of goods.
• What are the customisation options for a telematics solution?

  As each company has its own specific needs, telematics solutions can be adapted with different options:

  • Temperature monitoring for refrigerated transport (with alerts in the event of deviations).
  • Management of driving times to comply with road transport regulations.
  • Customised reports on fuel consumption and CO₂ emissions.
  • Remote engine immobilisation to prevent theft.
  • Door opening sensors for cargo safety.

  Companies can therefore choose a solution tailored to their priorities (savings, security, compliance, productivity).

• Is telematics secure? How is vehicle data protected?

  Data security is an absolute priority in telematics solutions. All information collected is encrypted and stored on secure servers, guaranteeing its confidentiality.

  Data protection measures:

  • Advanced encryption of transmissions to prevent interception.
  • Storage on secure servers that meet cybersecurity standards.
  • Restricted access to information via identifiers and authorisation levels.
  • Regular software updates to prevent cyber-attacks.

  Petit Forestier guarantees a high level of data protection, ensuring that data is used securely and in compliance with current regulations (GDPR, ISO standards).