Welcome to our survey on "Opportunities for AI Technologies in Customer Loyalty - Loyalty360 Brand Marketer Research." 

We're exploring brand perspectives on AI, use cases for AI, technology partners brands are leveraging or interested in, and how marketers believe AI can impact and enhance loyalty strategies. 

For this survey, we only accept responses from brands/marketers (please, no industry suppliers, agencies, or consultants).

Loyalty360 is an independent, professional association for customer loyalty. Loyalty360 does not disclose survey responses/results with attribution. Responses will only be used in aggregate in a non-identifiable and consolidated manner, providing confidentiality to the brand. This will allow brands that take the survey to benchmark their efforts against the aggregate whole.

If you have any questions regarding the survey, please email carlystemmer@loyalty360.org or markjohnson@loyalty360.org.