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New research reveals what families are looking for and how you can meet their evolving needs. 

Our latest consumer research is clear: families are searching online prior to contacting a funeral home, but they prefer to make arrangements in person. And when they do make arrangements, they want deeply personalized tributes. 

To help you meet this growing demand, we’re launching the new Family Choices® Digital Showroom that brings the digital and in-person experience together while providing cutting-edge personalization capabilities. We are also expanding personalization options across technology, cremation, and burial to help you Bring Legacy to Life.  

Are You Ready to Meet the Growing Needs of Your Families?

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Batesville Consumer Journey Market Research Conducted by Burke, Inc., Oct. 2024

The Next Level of Serving: Family Choices® Digital Showroom

Bring Legacy to Life with the Family Choices® Digital Showroom, an innovative new solution that lets families browse, select, and personalize urns and caskets digitally in real time. Built to be intuitive and user-friendly, it eases the burden on your staff by guiding families through what can be an overwhelming process, helping them understand their options and create a truly personal tribute.

And best of all, it's available at no charge to all Batesville customers.

Simply log in toBatesville.com to try it out today.

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More Ways To Personalize

Personalization is more important than ever to today’s families. Offer meaningful ways to personalize a service and bring their loved one’s legacy to life with our Family Choices® caskets.

Download Product Selection Guide
Batesville UG1 casket in silver sable

Next Level Personalization For Cremation

With more families choosing cremation, offering personalized urns and keepsakes is essential to serve this fast-growing segment. To support you, we’ve expanded our cremation offering and made it easier than ever to personalize urns and keepsakes through the Family Choices® Digital Showroom, which includes online engraving approvals.

Download Cremation Options Catalog

Make Every Tribute Unique With Family Choices® Personalization Solutions

Family Choices® provides you with choices to create a personalized and memorable tribute. From customized urn engravings to casket Life Symbols® display medallions, it gives you the tools that enable grieving families to tell their loved one’s unique story and honor their memory in a highly personal way.

Download The Family Personalization Guide
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New Oversize Options That Fit in a Standard Vault

We’re adding oversize versions of two popular wood caskets to our Dimensions® by Batesville collection to help you serve the needs of more families. These feature-rich caskets fit in a standard vault and include personalization options. You can use the standard versions already on your floor to sell these new oversize options, eliminating the need to stock more inventory.

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clifton oversize casket with personalization