General information by telephone
Most requested
- When and how to apply for the Canadian Dental Care Plan
- Get a passport
- Public pensions (CPP and OAS)
- Employment Insurance (EI) and other support
- Contact your program about your specific case or file
- Fake text messages and calls
General assistance by telephone
Telephone service hours
Monday to Friday, 8 am to 5 pm (your local time). Our office is closed on statutory holidays.
Wait time: What to expectWait time: What to expect
Times are displayed in minutes (min) and seconds (s). Last updated May 2 at 6:25 pm Eastern time.
Current wait time
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Current wait time
Of all the callers in queue, this is the longest wait time.
Average call length
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Average call length
This is the average length of time that our callers spend speaking with a live agent.
The length of time you spend speaking with a live agent may vary depending on:
- the reason for your call
- the type of help you need
Callers waiting
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Callers waiting
This is the number of callers waiting in queue to speak to a live agent.
Contact information
- Telephone: 1 800 O-Canada (1-800-622-6232)
- TTY: 1-800-926-9105
- From outside Canada: Call 1 800 O-Canada from abroad
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