Richard sits down with Graham Allcott, a renowned thought-leader, entrepreneur, and author of the book Kind: The Quiet Power of Kindness at Work. Graham shares his journey from working in charities to founding Think Productive, a business focused on productivity and organization, and how his experiences led him to explore the transformative power of kindness in the workplace. The conversation delves into the often-overlooked role of kindness as a strategic advantage in business. Graham challenges the traditional archetype of the “business bastard” and argues that kindness fosters trust, empathy, and psychological safety—key ingredients for high-performing teams. He also addresses common misconceptions about kindness being “soft” or “ineffective,” providing compelling evidence and practical strategies to cultivate a kinder, more productive work environment. Listeners will gain insights into how kindness can improve company culture, boost employee retention, and drive engagement. Graham shares inspiring examples, including the UK-based company Timpson, which has built a thriving business by embedding kindness into its core values. The episode also touches on the importance of humility, empathy, and the role of ego in leadership. Whether you’re a business leader, team member, or simply someone interested in creating a more positive workplace, this episode offers valuable lessons on how kindness can be a powerful tool for success. Tune in to discover how small acts of kindness can lead to big changes in your organization and beyond.
Find out if you qualify to be a Forbes Books author.