Proactive Program Integrity Within Self-Direction

Presentation
April 9th, 2025

This panel discussion addressed the negative narrative and concerns about fraud, waste and abuse (FWA) in self-direction. We shared some best practices around program integrity as well as highlighted real-world examples of how self-direction leaders in Arkansas and New Jersey have addressed FWA concerns head-on with meaningful results. The discussion took a deep dive into proactive program integrity practices being used in self-direction, how stakeholders are invested in making the functioning program better and how to work together to sustain the program long term. The panel discussed best practices to protect the self-direction model and how to build initiatives within the program to protect people and improve health outcomes.