Service Contracts
Have Peace of Mind with a Service Contract
What we Offer
Our service contracts include planned annual servicing, remote technical support, and fast access to video or phone support from our trained engineers. You’ll benefit from reduced rates for callouts, guaranteed response times from our aftersales team, and priority support compared to customers without a contract.
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Service Portal
If you take out a contract you get access to our portal that allows you to book visits, manage visits and view full-service histories for all equipment. We also use an advanced scheduling technology to ensure our engineers are in the right place at the right time. You’ll know exactly when they are due to arrive!
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Advanced Technology
As well as having access to full-service histories for all equipment, our engineers use a Digitalised Field Service Management System with "Best Technician Matching", ensuring you get the most suitable engineer for an activity based on location, skillset, and availability, and also remote assistance for faster responses.
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