Check Your Barclay Accounts! [Automatic payments not credited.]
Jan 9, 2017, 3:40 pm
#1
Original Poster
Join Date: Oct 2009
Location: Land of the parrots and parrotheads
Programs: Several dozen
Posts: 4,820
Check Your Barclay Accounts! [Automatic payments not credited.]
Looks like Barclays has systems issues whereby automatic payments are not crediting properly and your Arrival miles disappear. Recommend that you have a look at your Arrival account to see what Barclays has been up to.
Jan 9, 2017, 3:58 pm
#2
FlyerTalk Evangelist
Join Date: Jun 2013
Posts: 17,442
I think they're servicing the website. This looks exactly like what happened a couple of months ago. I got a bit worried and contacted Barclay. The website was operational about a day later (with no loss of data).
But I sure wish Barclay would put up a notifier banner when they cripple the site. Because these days, it could be Putin doing it.
But I sure wish Barclay would put up a notifier banner when they cripple the site. Because these days, it could be Putin doing it.
Jan 10, 2017, 6:48 am
#5
Original Poster
Join Date: Oct 2009
Location: Land of the parrots and parrotheads
Programs: Several dozen
Posts: 4,820
Jan 10, 2017, 3:38 pm
#6
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
I think they're servicing the website. This looks exactly like what happened a couple of months ago. I got a bit worried and contacted Barclay. The website was operational about a day later (with no loss of data).
But I sure wish Barclay would put up a notifier banner when they cripple the site. Because these days, it could be Putin doing it.
But I sure wish Barclay would put up a notifier banner when they cripple the site. Because these days, it could be Putin doing it.
I called up Barclay, went through the automated menu, and it gave me no such nonsense in reporting my account status.
That's when I concluded it was the website lying to me.
Jan 10, 2017, 8:00 pm
#7
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
My miles aren't visible on the website right now. However, everything else is correct and in its usual location. I'm not concerned.
Jan 13, 2017, 8:34 pm
#10
Join Date: Jul 2009
Location: SEA
Posts: 2,556
Earlier this week I received an email from Barclays stating
We are writing to inform you that your account is nearing the spending limit you specified
In fact, I have never set such a limit.
And my account balance was zero.
I SM'ed Barclays; they apologized, saying that this was a system error
which they were working on correcting.
Two days later I received the same spending limit email again.
We are writing to inform you that your account is nearing the spending limit you specified
In fact, I have never set such a limit.
And my account balance was zero.
I SM'ed Barclays; they apologized, saying that this was a system error
which they were working on correcting.
Two days later I received the same spending limit email again.