The problem

College Achieves High Degree of Productivity and Collaboration.
North Hertfordshire College (NHC) is a college of further education based in Hertfordshire, across five main centres in Stevenage, Hitchin and Letchworth Garden City and has an ambition to provide exceptional opportunities for all of its students, communities, employers and stakeholders. It has recognised the changing landscape in terms of funding, student expectation and demand, significantly challenging the traditional paradigm of a further education college.

The benefits

North Hertfordshire College have seen a wide range of benefits from the deployment.

• Reduced Costs

• Reporting – The reporting from the implementation of the Microsoft Lync 2013 provides the ability to gain analysis and management information to identify improved efficiencies, and identify potential areas for further improvement.

• Unified Platform – Lync 2013 has given NHC a unified platform for communications where employees have greater accessibility to their colleagues, through access to instant messaging, web conferencing and data collaboration, multipoint and peer-to-peer audio and video and Enterprise Voice and Lync IP Telephony

• Improved Communication

• Increased Productivity and Efficiency – North Hertfordshire employees now have access to information in a faster.

About the author