Are Chatbots the Next Project Managers?

Project Insight is the first project management company to build a patent-pending "project concierge" - known as a VirtualPM™. Our intention in developing this AI VirtualPM™ is to facilitate interactions between project managers and resources – never to replace them. With technology moving toward artificial intelligence, software applications and platforms need to create new opportunities for business efficiencies. It’s a big part of keeping an open mind to find better, faster ways to achieve greater results. The truth is that we can’t stop technology and everyone is communicating in some sort of digital way. In our personal lives, text, Snapchat, Facebook, Instagram… endless list of messaging apps to follow. The big tech dogs (Microsoft, Google, Facebook) were quick and smart to see the moving technology trend and quickly jumped on it with Microsoft Teams, Google Hangouts, Facebook Workplace, and now probably the most popular one, Slack. All these messaging apps are targeted towards businesses. The new way of communication is here – are you going to jump on it or “keep doing the same thing and expecting different results”?

This is crap. There is a misconception that project management is mechanistic work. But instead, it is the work that cannot be performed by the standard company process and therefore is done as a project. The "line work" can be given to chatbots first, project managers will manage all the "special cases" where the bot is not yet competent.

Well this is quite Interesting and of course chatbot does exactly the same or may be a lot more. From a technical perspective, i would say it might not be able to match up the intelligence of what human does, But from a marketing perspective it actually does a lot as most of us (around 4.2 billion people) spending our time on chat apps these days. It could help marketing in multiple ways like as a Customer support, a feedback or even to generate the leads to their business. A Human being cannot sit back all the time to take up a lot of queries raised by a different customers, but a robotic tech would help the organizations in order to respond the customer as and when he raises the query or seek a support through chatbots. which could help both the organization and the customer keep engaging in the process and to make the customer satisfied with their services, which in turn help the organization to maintain its rapport with its customers.

It seems most angles have been covered in the comments, eluding to the invaluable aspect of human intuition when dealing with complex situations. I am keen to see how the underlying ML / AI evolve past the potential assistance with administrative and mechanical tasks, e.g. by taking domain knowledge into account and providing alternative approaches to complex problems. I guess the question is maybe not so much just chatbots, but automation of specific work functions. I think it is easier at this stage to use the ML / AI in less intuitive, yet complex situations e.g. write & test code, design electronics and infrastructure, etc. There are pretty smart simulators out there, e.g. in the engineering fields that allows engineers to work smarter, but they don't replace the engineers. Integrate chatbots with these tools and they may give the PM's accurate plans and status updates - which would be great for a start!

This is nonsense. I automate business processes for a living. There is NO way an AI can replace what a project manager does, any time soon. It's difficult enough to find a good HUMAN project manager, let alone an automated one.