In this presentation, CEO of Aristotle, Marla Johnson Norris, explains the best ways to use online marketing to fill a company's sales pipeline including:
Learn how to enhance your online properties and promotions
New technologies and advancements in online marketing
Social media and company sales strategies
The formula for ridiculously effective online lead generation for both domestic and international audiences
3. How to get MORE, higher fruit:
• Do Web, Social, Email better.
• Have a PLAN to drive business that you
can share and IMPLEMENT.
• Use the Internet as your Lead Gen
Machine.
12. It is the nature of man to rise to greatness if greatness
is expected of him. John Steinbeck
13. A dream is just a dream.
A goal is a dream with a plan and a deadline.
Harvey Mackay
14. KEYS to extending market reach:
• Be your authentic self… online.
• Find YOUR professional/personal
voice… online.
• Think of your online presence as
being about CONNECTING with
others with gratitude, kindness
and humor… online.
• Study and focus on your
audience and give them what
they need and want… online.
15. • Now is not the time to slough on
great website content!
• PEOPLE and SEARCH ENGINES
depend on it.
WEBSITE
16. WEBSITE AUDIENCE
1. Think first about your
target audiences. Who is
out there in your
audience?
2. (Imagine your audience
out there naked.)
3. Write for top three
potential customer
categories. (SEO)
17. WEBSITE CONTENT
1. True Benefit Statements
2. Real Testimonials
3. Authentic Images
4. Be the BEST YOU
5. Humor and Fun
20. Mobile Madness
This year, mobile is
predicted to overtake desktop
Internet usage.”
(Microsoft Tag, 2014)
72%of Americans browse the
Internet on their mobile phones.
(International Telecommunications Union, 2014)
35. MESSAGE & CREATIVE:
• Website, Email, Social, SEO, Ads
• Benefits to Audience (pain)
• Offer or Urgency
• Personalization or Caring
• Unique and Fun
40. Song of Arkansas
• February 10th – 24th: Voting
• March 3rd: Notifying the winner
• March 10th: Announcing at the
Governor’s Conference
41.
42. Song of Arkansas: Contest Page
Visits to Landing
Page: 48,824
Entries: 230
Total Sales Leads
(clicks to partner
sites): 746
Nov 26, 2013 – Feb 19, 2014
Arkansas.com/song-of-arkansas.com
49. KEY: It’s ALL about Relationships
• Be present. Then tweet. Don’t be
interruptive.
• What insight did you gain?
• What people did you meet?
• What do you love about this group?
@marlajono
51. Creative Tactics
3. Photography
a. Infographics
b. Behind-the-scenes
c. Events
d. Conferences
4. Presentations
a. Webinars
b. Slideshare PPTs
52. Workflows
1. Objective-Based Workflows
a. Initiatives based on
social objectives
b. Workflows
coordinate with
content calendar
c. Workflows create
systems of
accountability and
efficiency
55. • Hashtags (#) – topics, themes and
even messages
• Handles (@) – people
SOCIAL
56. KEY: It’s ALL about Relationships
• Twitter – Give props. Share.
• Instagram - Integrate w Twitter & Facebook
• Facebook – More personal but also about
mission/work/community
• LinkedIN - Great job or meeting messages.
Reviews and endorsements
• YouTube – Video telling stories, sharing
laughs. You are fun to work with, right?
@marlajono
57. KEY: It’s ALL about Relationships
• Hootsuite - Managing your messaging
including DMs
• Pinterest – The shareable image or
infographic
• Website – Complete and comprehensive
information. Call to action (CTA). Binding
all others. SEARCH PERFORMANCE
@marlajono
58.
59. 4. How new online marketing technologies and
advancements can enhance the way you fill your
sales pipeline
60. • Create Great Content
• Reach Out to New Customers
• Pull Them into Your Sales
Pipeline Pipeline
64. Online Lead GenerationHigh Speed Internet for Your Business
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SEARCH: Calls To Action & Urgency
65. Online Ads - Lead Generation
• TARGET by geography, behavior and interests
• Paid Search
• SEO
66. 4 Simple Steps for Calls To Action
1.) Write a Clear and Compelling Message
2.) Make it Big and Bright and ‘Buttony’
3.) Place it ‘Above the Fold’
4.) Optimize CTA for SEO
69. Email for B2B
72%of B2B BUYERS
are more likely to share useful
content via email.”
64%of decision-makers read
their email via mobile devices.
Source: Earnest Agency, 2013
72. Key Takeaways
• Plan and experiment to learn
• Keep your message simple and
consistent online and offline
• Have great calls to action
• Optimize for mobile
• Tell your story better with video
• Stay in touch with customers and
promote your business with social
75. Scale Your Support
• Get CREATIVE SUPPORT
• Get TECHNICAL SUPPORT (IT)
• Get SALES SUPPORT
• Get OUTREACH/MARKETING/MEDIA
SUPPORT (staff/employee) for your
company, workload and staffing demand
for size of company.
76. Scale Your Support
• Storytellers – content creators,
videographers, photographers,
short/sweet writers
• Technically-savvy types – using the tools
we need today – CMSes, Facebook
Insights, Hootsuite, Database modeling,
email marketing, social platform
understanding
77. FORMULA
• Plan and experiment to learn with your
outreach messaging/benefits
• Basics of Marketing – audience focus,
messaging (calendar), timing/seasonality
for relevance in SEO, PPC, Social & Ads
• Landing Pages – mobile, tablet, desktop
• CTAs by Audience – urgency or
specialness
• Following the Money – tracking media
conversion to actions (KPIs)
Editor's Notes
Summary & GoalThe purpose of this training is to give the DMOs in Kentucky the basic knowledge needed today to market their destinations successfully online. This is five hours of training. AudiencePrimarily CVBs in KentuckyOutlineStrategy – Audience, Content (Assets), Calendar, Channel and Measurement (ACCCM). We will put together the basic plan for each CVB attending. Within this plan will fit the tactics explained throughout the day.Platforms – A brief overview of how destinations need to select the platforms on which they will build their online marketing efforts. There are different website development platforms and social networking platforms. CVBs need to know some basics to make sure their marketing efforts integrate nicely. Search – Search is a powerful tool on the Internet and deserves special attention. Both organic and paid search. Search drives the kind of content we have online. Website Content – The website content must engage and close the deal. This is how to do that. Video – Video has grown in importance and knowing what video to have in the DMO arsenal and how to use it is imperative. Social – A lot of our engagement with customers has moved over to social networks. How do we build this into our plan and which networks deserve the most attention? Mobile – Mobile websites are imperative. What about mobile apps? What considerations are there to developing AND advertising on mobile. Online Advertising – Online advertising gives a great bang for the buck. How to evaluate and determine your online advertising strategy. Email Marketing - Email is still alive and well. The email addresses you have are valuable and should be used appropriately. This is how to do that. Review Apps and Sites – There are many major players consulted daily about your tourism offerings on Yelp and Trip Advisor. How do you build these important players into your plan? Tracking – There is no plan without measurement. What measurements are required and what kind of regular reporting do you really need?