You want your employees to become more effective and emotionally intelligent communicators, savvier negotiators, more compassionate and effective deliverers of bad news, better coaches, and more sophisticated cross-cultural communicators. So you offer them interpersonal skills training. It’s a packaged solution that can pay great dividends for your business. Right?
Employee Training Needs More than a Script
For training programs to work, they need to mimic actual workplace pressures.
April 24, 2014
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New!
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.