by Angela Guess
A recent press release out of Xiaoi reports, “[At] the 25th International Joint Conference on Artificial Intelligence (IJCAI 16) which just came to an end, the world leading smart machine technology supplier and platform operator, Xiaoi shared its mature AI industrial application with international AI researchers for the first time. This Chinese AI company has provided smart machine services to over 500 million users globally. Being one of the top AI companies, it is also a major player who is pushing [the] bots economy forward. IJCAI is a scholar festival for AI researchers and practitioners, it is also one of the most important academic conference in the AI industry. Over 1700 top experts in this industry joined in the conference this year. Being the only Chinese guest speaker, Pinpin Zhu, the president & CTO of Xiaoi, was invited to deliver a speech on the global bots economy, as well as the development of Xiaoi.”
The release continues, “In recent years, the emerging of AlphaGo from Google, or Watson from IBM, as well as the opening of bots platforms of Facebook, Telegram and other companies, has brought [the] bots economy to the public. However, Xiaoi started the industrial application of bots from as early as 2006. This low-profile Chinese company had shared the benefits of AI with over 500 million people. Pinpin Zhu said that bots were going from single usage to platforms. Bots were widely applied on Xiaoi’s platform especially as VCAs. Take a Chinese bank as an example, the number of its customer service agents had reduced from 3339 to 14 after the launch of bots from Xiaoi. Xiaoi also provides service to SMEs and developers through its cloud platform and robot operating system. Pinpin Zhu expressed his wish to extend bots application to legal and health care industry in the future in his speech.”
Photo credit: Xiaoi