We’ve spent years interviewing and observing thousands of people to understand what motivates them meaningfully. In this eight-part series we will share the eight key design principles for Meaningful Motivation that can be used to inform experience strategies. Whether you're working in financial services, health systems, spiritual or religious systems, family dynamics, wellbeing, education, employee experience or travel, if your job is to support customers in achieving a goal, then you need to understand meaningful motivation. This week, Principle 1: Start With Understanding. How do you show your customers that you are listening? #experiencestrategy #motivation #experiencedesign #meaning
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Are you ready to take your career to the next level? Discover the four crucial questions you MUST ask in a job interview to ensure a perfect fit. Read the blog to gain insights on workplace culture, personal well-being, and more! Don't miss out on this career-changing advice. Read the full blog at the link in the comments. #CareerAdvice #JobInterviewTips #CareerGrowth
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Exciting news! Our upcoming webinar, "Data Experience Design and Making Your Journey Maps Smarter," is just a few hours away! Join us as we explore the transformative power of data-driven journey maps and how they can elevate your customer experiences to new heights. In this webinar, you'll discover: ✅ How to seamlessly integrate customer data into your dynamic mapping strategies ✅ Proven techniques to create journey maps that deliver truly valuable experiences ✅ Real-world examples of data-driven journey mapping success stories Don't miss this opportunity to take your #CX game to the next level! Register now using the link in the comments below. We can't wait to see you there! #ExperienceStrategy #JourneyMapping #DataDrivenCX
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In our latest blog post by Dave Norton, he reveals the critical elements that companies are overlooking in their hyperpersonalization strategies making a compelling case for why situation-based analytics is the key to unlocking true customization. By focusing on context and situation, you can deliver the experiences your customers crave and stay ahead of the competition. Click the link in the comments to discover why situation-based analytics is the game-changing approach you need to embrace. #ExperienceStrategy #Hyperpersonalization #SituationBasedAnalytics
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Upgrade your skills as an experience strategist with our Experience Strategy Certification. This program equips you with advanced methodologies for uncovering meaningful customer insights, crafting impactful journey maps, and applying design thinking principles to solve complex experience challenges. By earning this certification, you'll differentiate yourself as a strategic leader capable of driving measurable results and fostering customer-centric innovation within your organization. Take the next step in your career — learn more and register at the link in the comments #ExperienceStrategy #CXLeadership #JourneyMapping
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Don't miss this last chance to register for our upcoming webinar, featuring guest speakers Aransas Savas and David Willows & Suzette Parlevliet, Co-founders of [YELLOW CAR]. This webinar will provide valuable perspectives on leveraging key experience strategy trends to enhance school initiatives in 2024 and beyond. Secure your seat today before registration closes and gain genuinely useful insights to help guide your school's experience strategy. Register at the link in the comments. #ExperienceStrategyTrends2024 #SchoolExperienceStrategy #StoneMantel
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Discover the power of data-driven journey maps in our latest webinar: Data Experience Design and Making Your Journey Maps Smarter. Learn how to integrate customer data into dynamic mapping strategies that deliver valuable experiences. Register now at the link in the comments. #ExperienceStrategy #CX #JourneyMapping
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Level up as an experience strategist with our Experience Strategy Certification! This intensive program equips you with powerful customer insights, journey mapping expertise, and design thinking mastery. Elevate your ability to deeply understand audiences and craft game-changing experiences that foster unbreakable engagement. Become a certified experience strategist - unlock new career heights by registering at the link in bio. #ExperienceStrategy #CX #JourneyMapping
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Elevate your customer experience to new heights with Stone Mantel! As the premier experience strategy experts, we provide unparalleled guidance to accelerate your business initiatives. Our research-backed frameworks and facilitators will help you discover, define and execute a transformative experience strategy tailored to your audience's needs. Whether through powerful journey mapping, rich co-creation insights, or rigorous quantitative validation, we ensure your voice of customer data drives meaningful impact. And our Time Well Spent metric reveals deeper engagement truth. Reach your ambitious goals by partnering with us! DM us to get started!
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Elevate your strategy game and craft unforgettable experiences with Stone Mantel's Experience Strategy Certification Program! Join us as we dive deep into customer insights, journey mapping, and design thinking - the essential tools for becoming a certified experience strategist. By mastering these skills, you'll amplify your ability to truly understand your audience and design memorable journeys that keep them engaged. Register at the link in the comments. #ExperienceStrategy #Certification #CX
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