Review Highlights
“Once we decided on the ring, Michael and his brother were very accommodating with our two payment methods.” in 17 reviews
“I could go on for at least another 15,000 words about my experience and my new found loyalty to Mike & Maslow for all things jewelry, but I won't bore you :).” in 4 reviews
“All in all, during every visit to Era Gem, they exceeded my expectations in every way possible.” in 3 reviews
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About the Business
Business owner information
Michael M.
EraGem is a fine Estate Jewelry company that specializes in Vintage and Antique Engagement Rings and Sapphire rings. We have a large selection of Cocktail Rings and many handsome and heavy items of Mens Jewelry. Many of our Yelp reviews reference customers selling us their jewelry but at this time EraGem is not acquiring jewelry from individuals.
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Overall rating
69 reviews
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1 star
- Meredith M.Coral Gables, FL031Mar 27, 2024
I've bought a ring and diamond pendant from EraGem and contacted them multiple times with questions. The jewelry I bought is gorgeous and was delivered quickly and packaged beautifully. Customer service is exceptional. All of my questions have been answered within a few hours - sometimes less. I can't recommend this jeweler enough.
Helpful 0Thanks 0Love this 0Oh no 0 - Henry C.Greater Arlington, Jacksonville, FL021Jan 31, 2024
I saw a cruz full of diamond super small ,for 15000 uaa excuse but don't posted, super thing overpriced that cruz maybe cost 400 diamond no $15000 is really offensive please big scam !!! Don't posted your website in my face book
Helpful 0Thanks 0Love this 0Oh no 0 - Stephanie A.Everett, WA229Jan 23, 2023
Our family loves EraGem!
We each have a or two pieces that will be heirlooms to hand down.
It fits our taste of vintage and unique, quality jewelry. Each item is always more than expected upon seeing it in person.
Shipping is lighting quick, sizing doable and easy. Even returned a piece that was a gift for something more suited to his liking and no hassle at all!
The best!! Don't hesitate. You won't be disappointed!!!Helpful 1Thanks 0Love this 0Oh no 0 - Kat S.Everett, WA218282Aug 19, 2022Updated review
Eragem continues to have exceptional customer service; even through Covid. When many stores were closed up and answered emails weekly; eragem would respond the same day. Their timely response to emails and inquires is only second to their careful custom packaging of jewelry for shipping deliveries. Everything is customized; packaging, included instructions on returns or questions, even the boxes that fits perfectly into a standard shipping box is 100% customized.
Eragem quality and willingness to help seek out specialty jewelry requests are one of the reasons my family has been shopping with them for years.Helpful 1Thanks 0Love this 1Oh no 0Feb 21, 2019Previous reviewExcellent customer service. My husband surprised with two rings for our anniversary last September.
One needed to be resized. I dropped it off on a Friday and picked it up on that following Thursday. It was resized correctly and cleaned.
Just recently purchased a pair of earrings and men's ring, bought them on a Thursday, ready for pick up the following Monday. Brought in another ring that needed to be fixed and they did it on the house for me, was ready within 24 hours.
Fantastic customer service, personable owners. Will continue to patronize this local business.
If I won the lottery.....I'd have a little too much fun. - Brian S.Mullica Hill, NJ955635Jan 29, 2022
I first purchased a piece from this wonderful store in July 2018. It was an amazing ametrine pendant I have followed them and 'haunt' their website sometimes daily ever since.
What they choose to sell is often unusual, singular and of top quality.
They are honest about what they are selling and are very open about describing any flaws such as abrasions in a piece. Who does that??
Since July 2018, I have purchased two more pieces, one vintage piece and one antique piece and I could not be happier.
I always ask for more information about my purchase not only for insurance purposes but because I enjoy knowing the history of the piece as well,
They always are knowledgeable and enthusiastic about sharing this information as well.
Top notch products. Top notch service.Helpful 0Thanks 0Love this 0Oh no 0 - Judy W.Sisters, OR05Oct 18, 2023
My husband and I ordered two rings as Christmas gifts, and our order was handled in a very quick, and professional manner, with Mike answering our e mail on a Sunday. The results were fantastic, the rings are gorgeous, and the expectations we had upon receiving them- were exceeded only by their unique and beautiful jewelry! One of a kind pieces that you will not find anywhere else! The designs are amazing, and the quality of the rings is excellent. We couldn't be more satisfied. We are definitely recommending EraGem to our friends.
Helpful 0Thanks 0Love this 0Oh no 0 - Deb G.Colorado Springs, CO86652538Jan 14, 2022
It's our 25th wedding anniversary this month and we decided to gift each other new wedding rings. Not only was this a great idea, it's been so much fun and made our special day even more than we could imagine! But then, it got even better when I found EraGem! I knew I wanted a turquoise blue sapphire with diamonds and after looking at several online I found this very unique estate and vintage jeweler near Seattle. Browsing their extensive inventory was a bit overwhelming in the beginning, but like they say when you find "the one" you know it instantly. There before me was the most beautiful blue-green sapphire surrounded by four large diamonds on an 18K gold band with a white gold top. It was not only me... I fell in love again instantly. I must admit I was a bit apprehensive purchasing such an expensive piece online, but before I knew it I had entered my card and clicked confirm! I was not going to let "my ring" pass me by. EraGem is a GEM and I can't recommend them enough. Their customer service is also superb. Purchase comes with free overnight delivery and sizing if needed. Thank you, EraGem for making our 25th memorable forever.
PS: My grandmother's name was Era. She was born in 1900 (a new era!). I believe in fate and I know I was meant to find EraGem...Helpful 1Thanks 0Love this 1Oh no 0 - Kelly S.Alameda, CA083Aug 16, 2021
I've been following Eragem for a few years now on Instagram I finally pulled the trigger and purchased an aquamarine ring I am so in love with it the ring came secure and fast through the mail I needed to have it sized and it fits perfect I highly recommend
Helpful 0Thanks 0Love this 0Oh no 0 - Pam R.Enid, OK01Mar 2, 2021
I have been purchasing jewelry from this company for four years now. I am some one who never had extra money for food , let alone exquisite gemstones. My first purchase was incredible, the packaging and presentation as well as the piece I purchased, were above and beyond my expectations. I am constantly amazed how happy I am with each purchase, you will not be disappointed...
Pamela ReynoldsHelpful 0Thanks 0Love this 0Oh no 0 - Lauren L.GA, GA01Sep 28, 2022
Wonderful, timely customer service even despite me being based on the opposite side of the country! Very pleased with my ring. Thank you!!! Lauren J, Georgia.
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