Join us for the first virtual Zoom gathering of the Florida SOCAP Chapter Book Club on Thursday April 23 from 1:00 pm–2:00 pm ET. We will discuss The Artificial Intelligence Chatbot, Unexpected Positive Consequences with author Lon Safko. Learn and discuss how AI will be a part of our new customer service normal. Also please bring your thoughts and comments on how you are using it today or plan on using it. View a free copy of Lon's book (very short read, 45 minutes or less) here.

This chapter meeting will be open to SOCAP members and guests. Feel free to view our February 19 webinar, Welcome To The Future of Customer Service—The Four Acronyms Of The Apocalypse–A.I., A.R., V.R. & I.o.T., for additional background.

We hope you will join us for this informative and interesting discussion session. Please contact Chip Rohde by email or call (313) 259-1010 with any questions.