You can get help with expenses due to an unexpected situation or event. This emergency help is called a One Shot Deal.

Some examples of when you can get financial help include:

• Homelessness
• Rent arrears to prevent your eviction or dispossess (even if you do not have an eviction case in Housing Court)
• Disconnected utilities or pending shut off
• Fire disaster
• Domestic violence
• Circumstances that affect the health and safety of you or your family

Learn more about emergency help.

You can also get information or help by phone.

• Agency: Human Resources Administration
• Phone Number: (718) 557-1399
• Business Hours: Monday - Friday: 8 AM - 5 PM
• You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available in English and Spanish, 24 hours a day, 7 days a week.

Find a Benefits Access Center.