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Refund Policy
Refunds will be provided in full for persons signing up for service in areas that we do not currently provide services. Pre-paid and Pay-Go accounts will not be refunded if service has already begun.
Cancellation Policy
Account cancellations must occur no later than 72 hours before your scheduled pickup. Cancellations occurring less than 72 hours before the scheduled pickup will not take effect until after the pickup has occurred. The person will also be charged for that pickup service provided.
Pricing Policy
Pricing for individual residential plans can be accessed via the website under the Sign Up page. To view plans, you must first enter your contact information and begin the sign in process. Pricing for business and residential properties is only available via a customized quote. Click here to get more information on our business and residential services and to request a custom quote.