SALES MANAGER
The Sales Manager position serves as a mentor, coach, and leader that is responsible for building a successful sales team and ensuring that our guests experience exceeds expectations. The Sales Manager will work with the store manager to develop and lead retail sales associates in the implementation of the Company’s sales approach, perform store operation functions such as opening and closing the store, and ensure that company policies and operating procedures are being meet.
Duties & Responsibilities
- Ensure that each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
- Maintains a store environment that reflects company brand and corporate operating procedures.
- Hires, trains, and retains the highest quality team members who exhibit energy and enthusiasm.
- Coaches using the companies selling skills model with the passion to drive real action.
- Uses metrics to coach the proper behaviors needed to be a world class selling organization.
- Utilizes company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies.
- Leads all store activities with the highest ethical standards and demands the same from their teams.
- Ensures associates are provided the necessary tools to perform job responsibilities.
- Improve all store associate’s self-knowledge, effectiveness, and efficiency through weekly meetings with the emphasis on total customer satisfaction.
- Coach and counsel team based on results.
- Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
- Ensure appropriate merchandise displays are in store; signing.
- Continually evaluate and react to performance issues and actively recruit management candidates and sales associates.
- Complies with security and confidentiality company policies.
- Complies with company safety standards.
Requirements
- 2+ years Sales Management or Retail Management experience
- Prior experience successfully managing a team of 5 or more associates is required.
- Proven track record of meeting financial objectives • Ability to execute plans and strategies
- Ability to positively lead, mentor and drive a successful sales team
- Proven experience in a commissioned sales environment
- Proven track record of customer service excellence
- Goal oriented – Energetically focuses efforts on meeting goals, mission, or objective
- Excellent communication and listening skills
- Strong attention to detail
- Effectively work on multiple projects simultaneously
Benefits
- Employee Discount
- Health Insurance
- Proficient with personal computers with a solid knowledge of MS Excel & Word
Schedule
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends
Education
Experience
- Sales Experience: 4 years (Preferred)
