Breakthroughs in Business Phone Systems Over the Years
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Exploring the changes in business communication Practices and resources.
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Breakthroughs in Business Phone Systems Over the Years
- 1. BREAKTHROUGHS IN BUSINESS PHONE SYSTEMS OVER THE YEARS. EXPLORING THE CHANGES IN BUSINESS COMMUNICATION PRACTICES AND RESOURCES.
- 2. Communication has seen rapid and significant changes over the course of several decades. Telephony itself has evolved in every aspect from equipment to resources, and businesses everywhere are doing their best to keep up with the changes. Let’s explore some of the ways business communication practices and resources have advanced.
- 3. In California, 1991, Bill Sebastian replaced the last remaining “old-fashioned manual telephone switchboards.” The Los Angeles Times reported that Sebastian delayed upgrading the equipment because he didn’t want his operators to be laid off. Luckily, he was able to maintain his staff as they would work on the computer boards and would be able to perform the same personal services more efficiently.
- 4. Sebastian’s hesitancy towards changes in business communication stemmed from fear and uncertainty, but he, like many business owners across the country, learned that the right technology can make workflows more efficient for both employees and the end user.
- 5. Due to the reliability of modern data centers, many businesses trust disaster recovery and call continuity options to keep their communications up; but the data centers of today aren’t what they used to be. In the 1970s, data centers housed mainframes that required special cooling methods. With air-cooled computers moving into offices, these data centers became obsolete.
- 6. Then, in the 1990s, the dot-com bubble established a need for internet connectivity and companies revived data centers by building facilities that housed servers to provide businesses with systems deployment and operation solutions.
- 7. The internet has, without a doubt, changed everything about the way we communicate. Today’s PBX system no longer requires tedious cabling or copper wires and the increased reliability of the internet over the years has allowed small business phone systems to provide business communications at a fraction of the cost, with much less maintenance. It has also evolved the features available with business phone systems, like voicemail to email and cloud receptionist.
- 8. Although desk phones are still used in just about every office, the smartphone is slowly becoming the device of choice, especially among small teams and entrepreneurs. Many business phone systems are taking note and offering services just for these nomadic business owners who are always on the go. These days, business professionals are no longer limited by a physical office phone.
- 9. Over the years, the clunky equipment needed for business communication has been downsized or outsourced to service providers. Hosted PBX systems take on the liability of housing servers in-house and take away the need for additional IT staff for maintenance and updates since the provider takes care of that, too.
- 10. Changes to business communications revolve around convenience and user-friendly methods to make it easier for businesses to stay in touch and collaborate without sacrificing their budget or quality.
- 11. FASTPBX IS ALWAYS EVOLVING TO MEET YOUR BUSINESS COMMUNICATION NEEDS. GET IN TOUCH WITH A CLOUD SPECIALIST TODAY! 888-988-5355 www.FastPBX.com @FastPBX