Good idea, bad design: Seven Reasons Most Hotel Gyms Fail

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Twenty nights in a hotel, two nights in my own bed, three in a hotel, two in my own bed and tomorrow again three more in a hotel. That’s the last 30 days.  In fact, I’ve slept more nights in a hotel than in any of my “homes” since 2007. That’s not something to be proud of, but that’s how it goes.

My keywords for choosing a business hotel are convenience and frugality. I think I can handle almost anything and even as a business traveler have seen it from a basic 1 star to shared bathrooms to plastic sheets to the non-business overly lux, but one aspect has become a true showstopper for me: there must be a gym for training

Unfortunately this great idea and anticipation of a gym often fails to deliver its promise. So for the benefit of hotel general managers and other health-conscious business travelers, here are seven reasons (or questions to ask prior to booking!) for the above-mentioned failure. And in my case, that failure means no future stays in that hotel:

Gym opens at 8AM or later with no exceptions.
This is surprisingly common. I could understand this rule at a beach resort, but how many business travelers can workout 8-9am and still make it to their flight or first meeting? Sometimes I’ve managed to talk myself into an off-hours gym through a janitor or by  climbing through a window, but those are happy exceptions.

False advertising: one treadmill or a 1 mile walk does not equal a gym
Half of the 1-2 star hotels fall into this group. That single treadmill is additionally often broken or already in use by someone walking 20minute miles on it. Some nicer hotels have a “partner gym” which means hiking a couple miles to another location for a workout. These and many similar “false-advertising” cases shouldn’t count as an in-house gym listed in the amenities

Equipment doesn’t work and nobody was aware of it
Treadmill, stationary bike, elliptical machine, cables – yes, they all require maintenance. Countless times I’ve “checked out” the gym during check-in, but once you step on your piece of equipment, it doesn’t work and the front desk had no idea about it. Pedal is broken, no electricity, treadmill belt is stuck, and so on. I’ve unfortunately seen it all.

Access to the gym is through the lobby, restaurant or a FINE restaurant
I’m sure there are people who are slightly sweaty in a cute way after their work out. In my case, I emerge from the beating looking, feeling and smelling like I had been submerged in a sweat pool, several times. I know I should apologize the hundreds of people who’ve been fine-dining when I’ve crawled through the restaurant back to my room, or the fellow elevator passengers in their suits, but no, I think this is just bad design.

No bathroom access from/at the fitness room
This might sound trivial, but after you hydrate well, then hike down from the 20th floor and find the gym from the maze and get to the half point (30-40mins) of your workout, you will NEED that bathroom badly. I should not share this, but not too long ago I was staying and working out at a relatively nice hotel in Geneva, Switzerland and went looking for bathroom outside the gym room. After a few minutes of searching with no luck (my room was a 5min hike away from the fitness room), came back to the empty gym and I had no choice. Those drinking cups came in very handy. Convenient storage for liquids. I am sure that if I have any political aspirations in my 60’s, those security camera shots will be dug out and that’s the end of my political ambitions.

No towels or paper towels at the gym
The results of this design failure can be seen or felt on the floor and the sticky surfaces everywhere.

No temperature control or a “negative” temperature control
The extreme version of this failure was evident at a Swiss hotel where a sauna(!) was installed into the gym room, next to an elliptical machine. The temperature was well above 100F +(40C+) at the gym room.  The lesser version was an L.A. hotel where the gym had a single window straight to the sun, no fan, no A/C and I had to stop running on the treadmill after 30minutes when the sweat went through my running shoes and the belt became dangerously slippery.

With that, happy travels and better designs for the future!