Build your brand with each interaction.
It’s not easy to find a flexible team of experienced agents who understand your brand. Liveops provides that.
The Liveops platform connects advanced technology with an expert human touch, empowering our virtual, flexible agents to deliver better experiences for your customers. Better CX means your brand gets stronger, your customers grow deeper loyalties, and your bottom line grows.
This platform supports the ideal contact center augmentation strategy, bringing together distributed agent talent with the ability to easily respond to surges in demand. Don’t let the next surprise get in the way of delivering a great customer experience.
It’s not easy to find a flexible team of experienced agents who understand your brand. Liveops provides that.
Liveops agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need.
Whether calls are slow or surging, a network of brand-certified agents flexes with demand.
With our model, there’s no need to overstaff. When call volumes are low, you pay less.
With Liveops platform, you don’t pay for brick-and-mortar overhead. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease.
75-100%
+2-3
25%
15+
Liveops mobilizes reliable, brand-certified agents. The platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brand’s success.
Liveops’ award-winning certifications educate agents on your brand, preparing them to connect with your customers.
The best agents aren’t looking for part-time. They want “right-time.” Our scalable platform lets agents define their availability.
When agent success depends on how well they serve your customers, entrepreneurial agents don’t have to be told what to do.
We’re here to improve people’s lives. Although we use a tech-enabled platform and philosophy to get it done, we’re a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better.
Your customers deserve the best at every touchpoint. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. It’s why we’ve led the industry in virtual, flexible agent services for more than 20 years. And, it’s why some of the biggest enterprise names trust Liveops agents to represent their brand.
Connect with us to find out how Liveops can help you build your brand with every interaction.