ISM members have access to a free 24-hour personal support and advice helpline staffed by professionally qualified counsellors. They provide confidential support and advice on everything from bereavement and relationships to work-related stress and mental health. If you need further support, up to six sessions of structured counselling can be arranged, free of charge.
Some topics you can speak with our helpline about include:
- bereavement
- relationships and friends
- workplace issues including work related stress
- mental health including depression, anxiety, stress, self-esteem and the mental health of another person
- physical health
- financial problems
- family
- trauma
- sexual harassment or discrimination
- bullying
- whistleblowing
The helpline is provided by Health Assured, a company which is totally independent of the ISM and operates a code of strict confidentiality. This means that nobody knows that you have used the service, not even the staff team at the ISM.
The service is also available to any member’s partner, spouse or dependent (between the ages of 16 and 24 in full-time education).
To access this service, call freephone number 0800 042 0136.
This service is provided by the ISM Members Fund.