View articles by Mark Hillary 🤖

How Does An Increase In Digital Literacy…

April 12, 2024

3 likes

Generative AI Was The Breakout Tech Of 2023,…

January 26, 2024

8 likes2 comments

The 2020s Require A New Approach To Data…

January 10, 2024

3 likes1 comment

Driving Into A New Future For B2B Social…

January 3, 2024

7 likes1 comment

AI Never Used To Understand Jokes - Now It…

December 2, 2023

5 likes

RPA Is Building A New Form Of Digital…

November 15, 2023

A Smart Approach To E-Learning Can Boost…

October 2, 2023

4 likes2 comments

Why Isn't GigCX In Wikipedia?

September 14, 2023

12 likes5 comments

What Is Industry 4.0 And Is It More Than…

September 4, 2023

1 like2 comments

Are Mobile Apps The Most Significant…

August 3, 2023

Tech Trends Changing 2023

August 1, 2023

6 likes

AI Is Redefining How Companies Engage With…

August 1, 2023

18 likes1 comment

Ethical Hacking Can Help To Increase Your…

April 3, 2023

1 like

AI is Succeeding as Interest in the…

April 3, 2023

1 like

Subscriptions: A CX Disaster At The Pet Store

March 1, 2023

8 likes6 comments

Why Is Business Resilience One Of The Key CX…

January 16, 2023

3 likes1 comment

Content moderation is nasty, but essential…

January 10, 2023

2 likes

Can Chatbots Evolve From An Obstacle To…

January 5, 2023

5 likes1 comment

When Will Contact Centre Jobs Be Seen As…

October 21, 2022

13 likes3 comments

Big Data Is Now An Essential Tool For…

April 18, 2022