Message Technologies, Inc. (MTI) is an industry leader in providing Interactive Voice Response (IVR) and speech technologies. Our mission is to deliver innovative and affordable interactive voice solutions with maximum customer satisfaction.
We offer a wide range of speech and IVR solutions to over 2000 customers in North America and around the world. These solutions provide effective ways of interacting with customers and employees over the phone, while minimizing the use of costly live agents.
We’re experts in VoiceXML hosting and handle every part of the speech self-service infrastructure including trunk and platform provisioning, business continuation planning, monitoring, web access, physical and logical security and co-location.
MTI also provides senior telephony and speech professional services for the design, development, deployment, and ongoing testing of IVR applications.
For over 35 years, MTI has specialized in providing communication solutions. We embrace innovation, creativity, and initiative, which allows us to provide our customers with reliable, trusted, self-service automation in today’s ever-changing environments. MTI’s solutions use automation to improve the customer experience while lowering telephony and infrastructure costs and increasing ROI.
