COOKIES
A.-Cookies and Identification of communications devices
RIU Hotels & Resorts websites use cookies. These are small, encrypted text files that are stored on the computer or other device (smartphone, tablet, smartTV, etc.) used to access the site. Cookies remain on your hard disk or storage system and can be used by your browser at any time. You can configure your browser to accept or refuse cookies.
Accessing or using the website implies that you accept the cookies sent by Riu Hotels & Resorts and third party advertisers. You will find here the tools needed to configure your browser.
A.1 Types of cookies used by Riu Hotels & Resorts.
We use different types of cookies on our website. Some are strictly necessary because they enable us to provide some of our web services and guarantee security (for example, this technology allows you to make a booking on our site). We also use functionality and performance cookies. These allow us to tailor our site to your needs and to improve our performance to maximise your experience of the site.
We use cookies for the following:
- Online booking.
- Site usability and functionality (to remember your preferences and the pages you have browsed)
- To gather statistics using anonymous information.
- To improve our performance (by identifying how long it takes for the information to reach you, etc.
- To identify individual users that have signed up for a campaign in order give them the services included in the offer.
- To save the browsing habits of regular site users in order to facilitate browsing and other aspects of our services.
- Our cookies never contain personal information.
Cookies | Life Time | Type |
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__sonar __utma __utmb __utmc __utmt __utmc_elisa __utmz _ab_proceso_reserva_chosen_cohort _ab_RWD_HOME_HEADER_FOOTER __dc_gtm_UA-XXXX _msuuid_2204l7214850_XXXX mobile s_cc s_sq JSSESIONID fp_cookieWarningSeen
| 2 years 2 years 1 day session 1 day 1 day 6 months 1 month 1 month 1 day 1 day 1 day Session Session Session 2 years
| Performance Analytics Analytics Analytics Analytics Analytics Analytics AB testing AB testing Analytics Performance Traffic type Analytics Analytics ID session Msg cookies
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A.2 Manage your cookies.
You can view, remove or manage cookies stored on your computer or communication device and also block cookies sent by Riu or its partners, or by any other website. You can configure your browser to only accept cookies from the site you are visiting, or to block cookies from third party advertisers.
These links will explain how to configure your browser:
Firefox & Thunderbird
Internet Explorer
Google Chrome
Safari
Opera
Please bear in mind that blocking certain cookies could affect the quality of your experience on our site.
You can also visit www.allaboutcookies.org or www.aboutcookies.org. These sites clearly explain how cookies work and how you can manage them on your particular communication device and browser.
You can manage advertising cookies on websites such as www.youronlinechoices.com, which enables you to set your general preferences regarding cookies from leading Internet advertisers.
A.3. Third parties embedded content on our pages .
Riu uses content such as photos and videos from websites such as YouTube and Flickr, and these sites may require cookies. In these cases, we cannot control how these are sent. Please go to the privacy and cookies policies of these third party websites to read more about their cookies and how to manage them.
B.- Web Beacons & Pixel Tags
We and our data processors may use Web Beacons and Pixel Tags in emails and HTML pages. These systems do not gather personal information other than that provided by you when you make a booking on the RIU Hotels & Resorts site.
These mechanisms show us whether you have read a particular email or webpage, and allow us to track and gather statistics on the information accessed. Web Beacons and Pixel Tags will not work if you set your browser or email application to block cookies.
C. - Other information gathered.
In order to make our emails to you more pleasant to read and more secure, we gather certain information, such as:
Information about your IP address, language preferences, browser and other data related to your Internet connection or connection method/application, whether you can receive information in HTML format, and any other non-personal information supplied by the application you use to connect to the Internet.
Please note that we will register information concerning Internet or email connections in order to troubleshoot any problems that may arise, improve our performance and services, and manage security issues.
June 2015