Managers meet resistance every day. The way they handle it often is counterproductive.
Overcome Resistance With the Right Questions
Managers meet resistance every day. The way they handle it often is counterproductive. The resistance can come from a boss who won’t approve a project, a management peer who refuses to provide resources, a customer who flatly rejects a proposal — anybody blocking you from meeting a goal. The typical manager’s default response when somebody […]
January 22, 2010
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New!
HBR Learning
HBR Learning
Writing Skills Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Writing Skills. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Capture your audience's attention with smarter emails, Slacks, memos, and reports.