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A Southeastern train
Southeastern said the angle of the sun prevented its drivers from being able to see. Photograph: Gareth Fuller/PA
Southeastern said the angle of the sun prevented its drivers from being able to see. Photograph: Gareth Fuller/PA

Wrong kind of sunlight delays Southeastern trains in London

This article is more than 8 years old

Passengers express anger after rail firm blames low winter sun for causing severe congestion on services through Lewisham

Rail passengers have expressed their anger after being told trains were delayed due to “strong sunlight”.

Services at Lewisham, south-east London, were disrupted on Monday because of the angle of the sun, the train operator Southeastern said.

The rail firm tweeted: “We had severe congestion through Lewisham due to dispatching issues as a result of strong sunlight.”

It added: “The low winter sun has been hitting the dispatch monitor which prevents the driver from being able to see.”

But some travellers were unimpressed by the explanation.

Julie Clarke asked Southeastern: “How do they go on in hot countries where they have sunshine all the time?”

Paul Malyon described it as “the weakest excuse ever” while Brian Barnett wrote: “Leaves on the line. Wrong snow. Now sunshine! Let’s think of next excuse?”

A spokesman for Southeastern said: “We know that sometimes it seems that if it is not leaves on the line or snow on the track then it is some other weather issue. But actually glare this morning made it impossible for some drivers to see the full length of their train in their mirrors before leaving stations.

“When this happens they have to get out and check to ensure everybody has got on or off the train safely before they can move. This can take a little more time but thankfully for all it doesn’t happen very often.”

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