37 ways to improve customer experience

Shane Goldberg

Customer Experience | Process Optimisation |Business Improvement | Operations Management

Published Nov 6, 2015

One of the first questions I generally hear from my clients is "How can I improve customer experience?". This new infographic that I first published on my website shows 37 ways to answer this question!

Hopefully some of them are helpful for you.

Elina Särösalo

Absolutely great infographic, summary of the important factors. Thanks! I especially appreciate no 27 Make emotional connections and 35 Create wow moments.

Riginalty Phiri

Digital Marketing And Sales Manager at Charter Seeds

thanks

Sandy Xie

Cluster Director of Human Resources

Like its

Jean-Philippe CUNNIET

Formateur #SalesTechTransformation #VendreATraversUnEcran #VendreAvecLesIA #ChatGPT

Thanks for this great summary.

Temitope Adelekan, PhD

Nice one Shane Goldberg

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37 ways to improve customer experience

Shane Goldberg

Customer Experience | Process Optimisation |Business Improvement | Operations Management

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