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Get telematics – and get ahead of the game

Learning about their customers’ diverse wishes can enable automotive OEMs to deliver personalised services proactively, writes Capgemini’s Global CTO for Digital

This year has seen a high proportion of vehicle recalls from car manufacturers across the globe, threatening to eat into the bottom lines of OEMs and erode the trust of consumers. But with the right technology and partnerships in place, and with mobility at the core, automotive companies have a significant opportunity to deliver a range of connected car services that could better control such recall issues.

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