RCTs - serendipitous conversation for knowledge sharing, a how-to guide
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This is a practical how-to guide. How you can introduce serendipity and conversation into your Knowledge Management Strategy in a simple cost-effective way.
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RCTs - serendipitous conversation for knowledge sharing, a how-to guide
- 1. Hélène Russell ©TheKnowledgeBusiness RCTs coffee & conversation (and knowledge sharing and networking)
- 2. What is the RCT? RCTs are serendipitous conversations Began at Nesta People opt in They are randomly matched They spend 30mins together talking about anything (over lunch, coffee or skype)
- 3. The benefits Improves networks – more connections & greater trust Breaks silos Shares knowledge Adds serendipity & conversation into a KM strategy
- 4. Practicalities To randomly connect people, you can draw names from a hat, or use a spreadsheet, or specialist software.
- 5. Making it work Keep it voluntary/opt-in Do not try to control the conversations Take qualitative measurements (i.e. surveys & interviews) but don’t track the conversations
- 6. Who is doing this? Nesta Linklaters Bank of England BAE Systems Red Cross Red Crescent Cabinet Office & Scottish Government SABMillar The British Library and more...
- 8. Stay in touch Hélène Russell Tel: 07548 912 779 E: helenerussell@theknowledgebusiness.co.uk Twitter: @heleneadby Blogs: knowledge4lawyers.wordpress.com 5ideasto.wordpress.com FB: The Knowledge Business L-In: uk.linkedin.com/in/helenerussell W: www.theknowledgebusiness.co.uk News: www.tinyurl.com/tkbnews