10 QUESTIONS 10 QUESTIONS WITH...
Each month we ask an industry professional the Tomorrow’s FM 10 Questions. This month, we chatted with Stephen Pinhorne, UK National Sales Manager of Truvox International Ltd
Q1
WHAT WAS YOUR FIRST JOB?
I worked weekends in Tesco’s frozen food department and then progressed to manage the goods in and stock control.
Q2
HOW DID YOU GET INTO THE FACILITIES
MANAGEMENT INDUSTRY?
I managed the national government division for HILTI GB for a number of years. Among other things, we supplied passive fire safety products within occupied buildings. This product type required a close relationship with building owners, insurers and eventually FM companies. We would often find ourselves supporting FM company staff tasked with maintaining the property’s fire risk and integrity. Now, at Truvox International, my role is to supply the soft services teams whose job it is to ensure that the building environment is consistently clean and safe.
Q3 Q4
WHO, IN ANY OTHER INDUSTRY,
DO YOU MOST ADMIRE?
Claudio Ranieri – Leicester City FC’s Manager. He has achieved the unbelievable at Leicester; yet while leading his team to the Premiership title he still managed to keep both feet on the ground and do his job with good humour under pressure.
IF MONEY WAS NO OBJECT, WHAT
CAR WOULD YOU BUY?
A fully equipped VW camper van for weekends in comfort with the family, or just being able to watch my son play football in the dry with a fresh cup of tea.
58 | TOMORROW’S FM Q5
HOW WOULD YOU IMPROVE THE
FACILITIES MANAGEMENT
INDUSTRY? I often see buildings where the need for cleaning and maintenance has not been considered or at least, not thought through. From building design to fit-out phase, project teams should take into account how the facility will be maintained, cleaned and kept healthy for those who will use it. So I would like to see an understanding of how the building should be cleaned and maintained as early as possible; what equipment will be used to do this etc. This should include suitable storage capacity for the support functions the premises will require through its life. Storage is often an afterthought for the large machines that may be needed for a building to run efficiently.
Q6
WHAT DID YOU WANT TO
BE WHEN YOU WERE
GROWING UP? Taller and a professional footballer (both fails I’m afraid)
Q7
WHAT DO YOU DO TO UNWIND?
With two kids at home, I now look forward to hanging out with them and putting them to bed, then perhaps
planning our holidays or playing squash with friends. Occasionally I will take my ukulele with me whilst travelling the country with work.
Q8
IF YOU COULD HOST A DINNER
PARTY WITH ANY THREE GUESTS, DEAD OR ALIVE, WITH A FOURTH COOKING AND A FIFTH PROVIDING THE MUSIC, WHO WOULD
THEY BE AND WHY? Stephen Fry – a clever guy with plenty to say, Peter Kay – a funny guy who would keep the spirits up, Barrack Obama – it would be great to meet the (soon to be former) most powerful man in the world. Then it would be KT Tunstall with the music and Jamie Oliver with the grub.
Q9
WHAT DO YOU THINK IS THE
FUTURE OF THE FACILITIES
MANAGEMENT INDUSTRY? Everything is likely to be automated and I hope, sustainable, with a continued and increased focus on developing the people to deliver.
Q10
ALISTAIR CRAIG, MANAGING
DIRECTOR AT ANABAS ASKED: WHAT’S YOUR FAVOURITE BUILDING
AND WHY? Our own new Truvox HQ is based in Hedge End, Southampton. It’s a great place to work, incorporating manufacturing and offices but somehow still keeping a nice atmosphere throughout the whole place. And, it’s only 10 minutes from home, which adds to its appeal.
www.truvox.com
twitter.com/TomorrowsFM
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