Manual for Measuring ICT Access and Use by Households and Individuals, 2020 Edition

​​​​​​​​​​​​​​​​​​​​​​This Manual has been prepared to support countries in the production of high quality and internationally comparable data on ICT access and use by households and individuals, which is key to monitoring the progress towards becoming information societies. The Manual focuses on the Partnership on Measuring ICT for Development's core list of indicators on access to, and use of, ICT by households and individuals. It can be used as basic reference material when preparing, designing and implementing ICT household surveys and also serves as the basis for ITU's training course on ICT household statistics. This edition of the Manual is based on the 2014 edition. It has been updated substantially, taking into account comments received from members of the ITU Expert Group on ICT Household Indicators (EGH). The Manual was presented at the 8th Meeting of the Expert Group on ICT Household Indicators (EGH)​ in September 2020.

Download the ITU Manual in pdf format: Arabic​ - Chinese - English - French​ - Russian - Spanish​. 

See the ITU news article  "Tracking global ICT development with data: New and updated ITU handbook and manual​"​.

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