Welcome to PRASA
Website under construction!!!
WE CURRENTLY UPDATING OUR WEBSITE AND WE APOLOGISE FOR THE INCONVENIENCE CAUSED. WE HAVE ATTACHED CONTACT DETAILS OF KEY PEOPLE AND NUMBERS WITHIN THE VARIOUS DIVISIONS AND SUBSIDIARIES FOR YOUR CONVENIENCE.
THANK YOU FOR YOUR PATIENCE DURING THIS TIME.
Contact Details
PRASA
Physical Address:
1040 Burnett Street
Prasa House
Hatfield
Postal Address:
Private Bag X101
Braamfontein
2017
Phone:
+27 (0)12 748 7000
Website:
http://www.prasa.com
Metrorail
Phone:
0800 127 070
Customer Complaints
Bonza Mangena
Phone:
012 743 0134 or 012 315 2756
E-mail:
bmangena@prasa.com
Address:
Room 154 Pretoria Station Building,
Corner Scheiding and Paul Kruger Streets,
Pretoria
Gauteng
Tony Games
Mobile:
083 268 7129
Phone:
011 773 1506
E-mail:
tgames@prasa.com
Kwazulu Natal
Customer Care:
0800 33 6868
Crime Report:
080 131 0149 / 031 361 8164
Western Cape
Complaints:
Toll-free all hours in 3 regional languages:
0800 65 64 63
E-mail:
ctcomplaints@metrorail.co.za
Customer Complaints
Service
Cellphone
Chamsley Lekalakala
Bellville-Wellington-Strand-Stellenbosch
083 443 0296
Cyril Bauer
Cape Town-Woodstock-De Grendel
083 351 2715
Luleka Ndzuzo
Salt River-Retreat-Simon’sTown
082 376 0252
Lumkile Mzukwa (acting)
Langa-Sarepta-Kapteinsklip-Chris Hani
082 263 7899
Eastern Cape
Mimi Katsio
Mobile:
082 707 3045
Phone:
(043) 700 2039
E-mail:
nkatsio@prasa.com
Website:
http://www.metrorail.co.za
Shosholoza Meyl / Premier Classe
Central Reservations and General Enquiries:
Premier Classe
Phone:
086 000 8888
Fax:
+27 (0)11 773 7946
Email:
info_premierclasse@prasa.com
Shosholoza Meyl
Customer Services Phone:
086 000 8888
Fax:
+27 (0)11 774 7946
Email:
info_shosholozameyl@prasa.com
Customer Complaints
Area
Telephone
Cellphone
Pumi Vani
Eastern Cape
0458082011
083 455 8096
Andrew Seroka
Limpopo
0137529207
083 380 5765
Thotwane Ramokoma
Free State
0514083390
083 400 4576
Karel Crous
Western Cape
0214492124
083 455 8145
Henry Feleza
Johannesburg
0117737620
083 297 4612
Jeanette Ramabulana
Pretoria
0123153298
072 510 6621
Ravind Folly
Durban
0313617171
083 389 6196
Nomathamsanqa Ranthako
National
0117748357
083 448 7240
Derrick Mthethwa
OBS (Gauteng)
0117735621
083 286 2926
Enver Benefeld
OBS( Cape Town)
0214492118
083 452 7865
Website:
http://www.shosholozameyl.co.za
http://www.premierclasse.co.za
Autopax
National Customer / Call Centre
Phone:
011-774 8304 / 0861 589 282
Report Bad Driving
Phone:
086 055 5999
Vusi Nhlapo
E-mail:
vusi.nhlapo@prasa.com
(for media related queries only)
Website:
http://www.autopax.co.za