8.24):
Due to a broken line in your area, today March 8, 2024, you may experience low water pressure to no water in your area.
We apologize for any inconvenience and want to assure we are working quickly to assess the damage and make repairs. As always, we appreciate the opportunity to serve you and your family and thank you for your business.
31.24):
Quadvest will be doing repairs on your street, Fire Sky Rd, on Thursday, February 1, 2024. This will require for water to be shut off for approximately 2-3 hours to make the necessary repairs. Water will be turned off around 2PM.
After work is completed, we will flush the water lines in the area. During the flushing operations, you may experience discolored water or air in the lines. The condition is temporary and does not pose a health hazard. Run your cold-water tap until it clears, this could take up to 5 or 10 minutes.
We apologize for the inconvenience this may have caused. As always, we appreciate the opportunity to serve you and your family and thank you for your business. If you have any questions, please feel free to call us at 281-356-5347.
Do not forget your three P’s: Pets, Plants, and Pipes! Wrap exposed faucets and pipes, including those outside the house or in unheated crawl spaces, attics, garages, and other areas. If you do not have the foam pipe coverings, a towel rag and/or duct tape will do the trick.
Do not forget your backflow devices on your irrigation systems.
Should you have any questions please do not hesitate to email us at support@quadvest.com or call us at 281-356-5347.
As always, we appreciate the opportunity to serve you and your family and thank you for your business. Stay WARM!
Please take precautions so your outdoor faucets do not freeze in the winter.
• Detach your garden hoses before the onset of freezing temperatures.
•Then close the shut-off valves on the pipe(s) which lead to your outdoor faucets, if available.
•Finally, open the outdoor faucets so that any residual water is allowed to drain if you have shut off valves.
Indoor faucets may freeze in frigid weather:
•Try leaving the cabinet doors under the faucets open so that they can receive more heat.
•In extreme cases, such as multiple days of below-freezing temperatures, allow hot and cold water to trickle at a slow rate into the sinks. If the water volume is too high, you risk overflowing the sink.
•Insulate all water pipes which may be exposed to freezing temperatures or wind. Water pipes not in use should be drained in areas where they may be vulnerable to severely cold weather.
•If there is plumbing in your garage, keep the garage door closed. Pipes in unheated garages, attics, or basements should be insulated.
If your pipes do freeze:
•Turn off the water at the main shut-off valve to minimize problems as the ice melts.
•Leave the faucets on to relieve pressure when the ice begins to melt.
As always, we appreciate the opportunity to serve you and your family and thank you for your business. Stay WARM!
03.24):
Our operators will be flushing Bridlewood Estates subdivision on Thursday, January 4th.
-When a flush valve or fire hydrant is opened there may be temporary incidences of discolored water while fine sediment particles are flushed out. Allow a few hours for discoloration to dissipate.
-After waiting, check the clarity by running your cold water for a few minutes, allowing new water to work its way into your pipes.
-This discoloration only affects the appearance of the water, it does not affect water quality.
-There is no health hazard associated with discolored water.
If a homeowner turns on a faucet, dishwasher, washing machine, or any appliance that uses water during the time while we are flushing, or before us flushing out the sediment, it is possible you may have gotten sand/sediment into your home lines. Not only will you have to flush your own home line which is best done by turning on a faucet inside the home until the water runs clear, but you will also have to clean out their filters, hot water heaters, water softeners, and aerators in their faucets and shower heads.
The discolored water you may experience during these flushing operations is temporary. If the problem continues, please call 281.356.5347.
Thank you for your patience as we perform these flushing operations. We apologize for any inconvenience this may cause.
15.23):
Quadvest will be doing work on your street, Ontonagon Way, Pine Wood Meadows Ln, Newport Ct, and Newport Ln on Wednesday, November 15, 2023. Water will be shut off between 12:00 and 1:00 PM. Customers will be without water for 3-4 hours.
After work is completed, we will flush the water lines in the area. During the flushing operations, you may experience discolored water or air in the lines. The condition is temporary and does not pose a health hazard. Run your cold-water tap until it clears, this could take up to 5 or 10 minutes.
We apologize for the inconvenience this may have caused. As always, we appreciate the opportunity to serve you and your family and thank you for your business. If you have any questions, please feel free to call us at 281-356-5347.
9.23):
Quadvest will be doing work in your subdivision on Thursday, November 9,2023. Work will start at 7:00 AM. During this time customers will be without water from approximately 7:00 AM - 5:00 PM.
After work is completed, we will flush the water lines in the area. During the flushing operations, you may experience discolored water or air in the lines. The condition is temporary and does not pose a health hazard. Run your cold-water tap until it clears, this could take up to 5 or 10 minutes.
We apologize for the inconvenience this may have caused. As always, we appreciate the opportunity to serve you and your family and thank you for your business. If you have any questions, please feel free to call us at 281-356-5347.
WATER OUTAGE (10.30.23) -
Quadvest understands the inconvenience caused by the ongoing water outage issue in our community, and we sincerely apologize for the disruption in your daily routines.
Please be assured that our dedicated team is actively addressing the situation, working tirelessly to restore water service as swiftly as possible. We are aware of the impact this has on your lives, and we deeply appreciate your patience and understanding.
Our technicians and engineers are diligently assessing the situation to identify the root cause of the outage. We want to ensure a thorough resolution to prevent similar incidents in the future.
We anticipate that water service will be fully restored within the next 4 hours. While we understand this is an inconvenience, please know that we are doing everything in our power to expedite the process and minimize the downtime.
We anticipate that water service will be fully restored within the next 4-6 hours. While we understand this is an inconvenience, please know that we are doing everything in our power to expedite the process and minimize the downtime.
9.23) -
Effective today, October 9, 2023, Quadvest is modifying the Drought Contingency Plan to Stage 1 Voluntary Water Use Restrictions for your community.
Starting today, you are no longer under mandatory water restrictions, however, we are recommending you continue your irrigation patterns based on the odd/even watering days listed below:
Odd address watering days- Monday, Wednesday & Friday
Even address watering days - Tuesday, Thursday & Saturday
No watering on Sunday
Thank you to all our customers who helped conserve water over the past few months. We appreciate the opportunity to serve you and your family and thank you for your business.
3.23) -
Benders Landing and Benders Landing Est is still under stage 2 Mandatory water restrictions.
- Odd Addresses - watering is restricted to Monday, Wednesday & Friday
- Even Addresses - watering is restricted to Tuesday, Thursday & Saturday
- Water hours are limited to between 12:00am (midnight) until 10:00am of the morning of designated watering days, and between 8:00pm to 12:00am (midnight) on the evening of designated watering dates.
- No watering on Sunday.
We appreciate your adherence to these restrictions. Fall is finally here, we're hopeful the local meteorologists are correct, and it will actually FEEL like fall by next week!
