Sterling BMW

5/3/23-I think it's now our 5th purchase. And I just have to say it only has gotten better and better over time.

Justin Dayyat, and the team at Sterling outdo themselves once again! Justin is always looking out for my best interest and getting me into the best deals when possible like this one. I was pulled forward into a 2023 X7 M Sport Black on Black on Black and my deal was just too good to pass up, so was the the car, and it was a spontaneous and fiscally sound business decision.

Victoria, the BMW Genius was amazing helping go over all the new features of the newly redesigned X7 infotainment and iDrive system. She was thorough and super easy to understand. So glad she helped setup my wife's profile. Her help was instrumental in the delivery process.

Of course I can't forget about Alex in finance! What a great guy. Got me in and out in no time. I have no idea what I signed. Perhaps the title to my house and some other important docs, but he was terrific with his work and explaining the parts I needed to know about my financial and insurance responsibilities with the car. All joking aside, Alex has to be one of the most thorough and professional finance guys I've come to meet over the years when buying cars.

So that's how they roll at Sterling. I look forward to being back in a few months to replace my i3S and pick up another full EV.

If you're reading reviews to see whether to buy from here or somewhere else, just stop and save yourself the time. Go to Sterling BMW. They do what other dealerships don't without you having to ask.

Thank you and your team for a great experience!

10/15/21-Picked up our 4th BMW from Sterling BMW Newport Beach. Thank you Justin Dayyat and Preston Minor for taking great care of me and my family as always!

There is no doubt in my mind that there could be an easier, more pleasant car buying experience than the one you could have with Sterling BMW.

Custom ordered the last of the 2021 BMW i3s models at the end of July 2021, despite the manufacturer kicking it back. But Justin was able to work his business acumen and knowledge and get it done.

Two months later, and a week earlier than expected for the delivery date, I get one of the last BMW i3's in the US market! They could have sold this thing at $5k over sticker if they wanted!!

Thank you! Once again grateful for you guys and how far you go to make sure your customers are 100% satisfied.

Amazing!

I highly recommend Sterling BMW, and if you don't have a Sales Advisor- go see and ask for Justin Dayyat.

See you in a couple of year!!

Well it has been 2 1/2 years since our last purchase, and we returned to Sterling to revisit a new purchase.

I worked with Justin Dayyat about a potential lease on the new iX all electric BMW, and the new i4.

I was given information that allowed me to be on the list to put a deposit, and be one of the first people in line to get one. Unfortunately they will not be out until spring of 2022. So I decided to end the lease on my wife's 2019 X5 early and got a phenomenal deal on a 2021 X7 M sport.

The best part about all of this is that Justin was able to get me my X7 custom ordered just the way I wanted it. He told me it will be ready by the end of July maybe August. It arrived on June 18, and I took delivery on June 25.

Not only did I get a great deal, but I was given white glove treatment and I can't speak highly enough of the professionalism and great job that Justin and the entire team at Sterling did to make sure each customer is 100% satisfied before the sale, during the transaction and after.

I also want to commend Andrew in finance who was awesome during our paperwork.

If you're looking to purchase a BMW, Sterling BMW is the place to go to. Take my word for it, I am a customer who went to Irvine BMW for over 20 years. I'm not speaking negatively about another dealership, but just saying that Sterling BMW has done something for me that I didn't think was possible. They just get it done without me having to ask. Getting me the car that I want, the deal that I want, within the timeframe that I want, without me having to haggle.

Justin, Preston, Andrew and the team at Sterling, thank you for your hard work! See you in December when I return to turn in my 2018 i3.

After having been with another dealership for 13 years, Sterling BMW came through and went above and beyond my expectations.

My wife an I are celebrating our 20 year anniversary and I decided to ask her if getting her the new 2019 X5 would be a good idea. It was that or Costco flowers and candy, so she took what's behind door number 1.

Justin Dayyat, was introduced to me by Preston Minor whom I've known for many years. Justin was prompt and professional on following up with me and working with me on my 2016 X5 which wasn't due for its lease return until another 3 months. He told me what he could and couldn't do. Was upfront about the demand on the 2019 X5 which wasn't really being discounted and inventory not being available in terms of the one I was looking for with the options we wanted.

After a day, he was able to find me a car that had the options we wanted in a different color that we ended up liking more, and we found an equitable way to work out the three last remaining lease payments on our 2016 X5 since there was no "Pull Forward" incentive program on the new X5's.

That evening he said give me 10 minutes to see if I can do what you've asked and he did. He met the price and all requests I'd made, and took in our car, and had my paperwork done ahead of time to make this as seemless and easy as possible.

I met their sales manager Ken who took care of the financing part since it was late at night (yes they took care of me after they closed because I needed the car that night). He was awesome too. Got me in and out in no time and set me up with the BMW Genius, Ben who showed me the techno-ledge on the iDrive 7, which is similar to my 2016 750's iDrive 6 but so much better.

Ben is phenomenally versed and took the time to review things in brevity that evening, and then in detail the following Saturday with me and the day after the purchase with my wife. He was awesome. Took me to show me the car while it was being prepped.

The guys working on prepping the car were also there late making sure the car was Sterling Clean for delivery even though it was past 10pm.

I have to tell you, I regret not having bought my BMWs from Sterling for the past 18 years. But now I will.

I'm grateful for the special care they put into my deal. But I'm also grateful that they do the same for every other customer as I saw with the customer's who were there ahead of me with their two young kids.

Preston, Justin, Ken, Ben, and the car detail guys in the parking structure - thank you for a great experience!

See you in a few months on my next purchase when I have to turn in my 750.

12/22/18 - I was so happy about our purchase that I decided to pull the trigger and buy myself a brand new 2018 BMW i3s.

Justin came through again, dealer traded the exact car that I was looking for, had it ready as promised the next afternoon and got me in and out within an hour.

Thank you Sterling BMW for an impeccable experience. I look forward to years of doing business and referring friends, family and acquaintances to you.

After having been with another dealership for 13 years, Sterling BMW came through and went above and beyond my expectations.

My wife an I are celebrating our 20 year anniversary and I decided to ask her if getting her the new 2019 X5 would be a good idea. It was that or Costco flowers and candy, so she took what's behind door number 1.

Justin Dayyat, was introduced to me by Preston Minor whom I've known for many years. Justin was prompt and professional on following up with me and working with me on my 2016 X5 which wasn't due for its lease return until another 3 months. He told me what he could and couldn't do. Was upfront about the demand on the 2019 X5 which wasn't really being discounted and inventory not being available in terms of the one I was looking for with the options we wanted.

After a day, he was able to find me a car that had the options we wanted in a different color that we ended up liking more, and we found an equitable way to work out the three last remaining lease payments on our 2016 X5 since there was no "Pull Forward" incentive program on the new X5's.

That evening he said give me 10 minutes to see if I can do what you've asked and he did. He met the price and all requests I'd made, and took in our car, and had my paperwork done ahead of time to make this as seemless and easy as possible.

I met their sales manager Ken who took care of the financing part since it was late at night (yes they took care of me after they closed because I needed the car that night). He was awesome too. Got me in and out in no time and set me up with the BMW Genius, Ben who showed me the techno-ledge on the iDrive 7, which is similar to my 2016 750's iDrive 6 but so much better.

Ben is phenomenally versed and took the time to review things in brevity that evening, and then in detail the following Saturday with me and the day after the purchase with my wife. He was awesome. Took me to show me the car while it was being prepped.

The guys working on prepping the car were also there late making sure the car was Sterling Clean for delivery even though it was past 10pm.

I have to tell you, I regret not having bought my BMWs from Sterling for the past 18 years. But now I will.

I'm grateful for the special care they put into my deal. But I'm also grateful that they do the same for every other customer as I saw with the customer's who were there ahead of me with their two young kids.

Preston, Justin, Ken, Ben, and the car detail guys in the parking structure - thank you for a great experience!

See you in a few months on my next purchase when I have to turn in m

After having been with another dealership for 13 years, Sterling BMW came through and went above and beyond my expectations.

My wife an I are celebrating our 20 year anniversary and I decided to ask her if getting her the new 2019 X5 would be a good idea. It was that or Costco flowers and candy, so she took what's behind door number 1.

Justin Dayyat, was introduced to me by Preston Minor whom I've known for many years. Justin was prompt and professional on following up with me and working with me on my 2016 X5 which wasn't due for its lease return until another 3 months. He told me what he could and couldn't do. Was upfront about the demand on the 2019 X5 which wasn't really being discounted and inventory not being available in terms of the one I was looking for with the options we wanted.

After a day, he was able to find me a car that had the options we wanted in a different color that we ended up liking more, and we found an equitable way to work out the three last remaining lease payments on our 2016 X5 since there was no "Pull Forward" incentive program on the new X5's.

That evening he said give me 10 minutes to see if I can do what you've asked and he did. He met the price and all requests I'd made, and took in our car, and had my paperwork done ahead of time to make this as seemless and easy as possible.

I met their sales manager Ken who took care of the financing part since it was late at night (yes they took care of me after they closed because I needed the car that night). He was awesome too. Got me in and out in no time and set me up with the BMW Genius, Ben who showed me the techno-ledge on the iDrive 7, which is similar to my 2016 750's iDrive 6 but so much better.

Ben is phenomenally versed and took the time to review things in brevity that evening, and then in detail the following Saturday with me and the day after the purchase with my wife. He was awesome. Took me to show me the car while it was being prepped.

The guys working on prepping the car were also there late making sure the car was Sterling Clean for delivery even though it was past 10pm.

I have to tell you, I regret not having bought my BMWs from Sterling for the past 18 years. But now I will.

I'm grateful for the special care they put into my deal. But I'm also grateful that they do the same for every other customer as I saw with the customer's who were there ahead of me with their two young kids.

Preston, Justin, Ken, Ben, and the car detail guys in the parking structure - thank you for a great experience!

See you in a few months on my next purchase when I have to turn in my 750.

I highly recommend Sterling BMW!