Patient Portals, Personalized Tech - Physician-Patient Relationship
http://www.leaditmagazine.com/healthcare/next-phase-of-digital-healthcare-patient-engagement/

Patient Portals, Personalized Tech - Physician-Patient Relationship

From HIMSS

Health Literacy Framework: A Definition of Terms
A helpful review of some of the confusing terms around health and health IT literacy.

Portals: It’s Not Just the IT Department’s Challenge
Slides from a HIMSS Media webinar on patient portals presented by Excela Health. Excellent review of their implementation and governance and success.

Blogs, Journals, White Papers

Personalized Technology Will Upend the Doctor-Patient Relationship
From Harvard Business review, they state that "customer loyalty all up for grabs" and other disruptive forces,  "two principal business models will emerge: Goldminers, who dig deep in one major area, and Bartenders, who offer customized and convenient options to address routine needs."

Patients with chronic kidney disease and their intent to use electronic personal health records
This small study from Canada, found that those who intend to use PHRs perceive more "personal involvement in their health care and better access to lab results."

Penn Medicine, Independence Blue Cross talk patient engagement strategies
Ideas include successful text message projects and others that used connected devices or smart pill bottles.

Nebraska Medicine, Epic supporting limited functions of Apple Watch
This is the first announcement of a patient portal on a smart watch. With vibrations as reminders, could have benefits for patients needing to take medications. The author, Neil Versel, is underwhelmed. We may need to wait for some studies to prove the effectiveness of the $500 luxury device.

Doctors Go Online for Medical Information, Too
Beyond medical literature; families’ experiences with rare conditions from the Wall Street Journal. How parents with an infant who had a rare genetic abnormality found advice on a Facebook community and changed their doctor's decision.

The effect of tablet computers with a mobile patient portal application on hospitalized patients’ knowledge and activation
Study in JAMIA did not show any differences between those with the tablet and those without. Serveral possible reasons discussed including whether surrogates for the patient would be more likely to use the portal. Authors suggest that pateint motivation may be one issue which is still poorly understood. Features and design may also be at fault. More research is needed.

Check your health records: You may be able to avoid trouble
From the Washington Post. They suggest that since most of us now have patient portals, we should check closely for errors in diagnoses and procedures. I would add medications, also. Many medical practices are just figuring out a workflow to correct errors which patients discover.

Patient and family engagement: a survey of US hospital practices
"Findings indicate that there is a large variation in hospital implementation of PFE practices, with competing organisational priorities being the most commonly identified barrier to adoption." Another finding: 38% had a patient and family advisory council.

Data Independence is Up to Patients Now
"For patients to get the medical data they deserve in a way the HIPAA Omnibus law says they deserve it, they need to demand that providers cut the red tape. Whether they will do so remains to be seen." Lack of incentives to providers an obstacle but ACOs will be dependent on patient engagement.

John Paganini, MBA

CEO at CrewTracker Software

8y

Personalized health technology continues to revolutionize medicine. With patients now can owning and track their own health data, I would not be surprised if a personal reverse eBay-like auction concept appears: since the patient would need to interpret their own personal health data; they would auction it off to the lowest bidder for diagnostic advice. :-)

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