Protect the scene

If any gasoline has spilled, make sure the ignitions of any damaged vehicles are turned off and any cigars or cigarettes are extinguished.

Warn approaching traffic by setting up flares (well away from the crash scene) or delegating two people to signal at each end of the collision scene. Turn on the hazard lights of all undamaged vehicles at the scene. This is particularly critical during darkness or at times of reduced visibility when the risk of subsequent collisions is very high.

Check all injuries

Make an initial survey of damage, checking for hidden victims. Call 9-1-1 and administer first aid to the injured in order of priority. Injured persons should be moved only if they are in danger of drowning, suffocating, burning or being electrocuted.

If you have not had formal training in first aid, follow these tips:

• If the person is unconscious, be sure their air passages are clear. False teeth, chewing gum, vomit or mucus can block air passages.
• If the person is not breathing and you're familiar with mouth-to-mouth or artificial respiration, begin the procedure immediately.
• Stop bleeding by applying direct pressure over the wound. A clean piece of tissue or handkerchief may be used. If there is a depressed skull fracture, pressure should not be applied.
• If a person is pinned in a car, do not attempt to move them, but be sure the head and spine are firmly supported.
• Reassure the injured individual and stay with them until an ambulance or other vehicle is available to take them to the hospital.
• Give all information on the first aid that you have applied to the ambulance attendant and the police.

Inform the police

All crashes involving injury or death, hit and run, an impaired driver, an out-of-province vehicle or where a vehicle must be towed from the scene must be immediately reported to police.

Be prepared to give an accurate description of the crash location, the number of injured persons, the severity of the injuries and any other support services that may be required, such as ambulance, firefighting, rescuing or towing.

Check for witnesses

Record the names and contact information of any witnesses to assist the police with their investigation. Keep a copy of the names for your insurance company or lawyer in case any legal action follows.

Take photographs

Take photographs of the collision scene, vehicles involved in the crash and road conditions.

When to provide a report to police

If asked, you're required to provide a statement to police if you were a driver, passenger or witness.

If you're involved in a collision in which there are no injuries or deaths, that does not involve a hit and run or an impaired driver, that does not involve an out-of-province vehicle and where all vehicles can be driven from the scene of the collision, you must provide the vehicle owner with your name, address, driver's licence number and any relevant insurance information.

Dangerous goods

If a vehicle involved in the collision is a truck displaying a dangerous goods placard, you must take extra care in case the vehicle is discharging a dangerous substance.

Power lines

If your vehicle comes in contact with a power line, stay in your vehicle and call SaskPower at 306-310-2220. If it’s an emergency, call 9-1-1 and stay in your vehicle until help arrives.

If your vehicle is on fire and you must exit the vehicle:

1. Make sure there are no wires in your way.
2. Stand in the doorway of the vehicle with feet together and cross your arms over your chest.
3. Jump as far away from the vehicle as possible and land with both feet together.
4. Do not touch the vehicle.
5. Keep arms crossed, feet together, and hop at least 10 metres to safety.

If you see a collision involving a power pole, fallen line or transformer:

1. Park at least 10 metres away and assess the situation before getting out of your vehicle.
2. Don’t touch the other vehicle(s), power pole, fallen line or transformer because they may be energized.
3. Call 9-1-1 and provide a detailed description of the scene and the electrical hazard.
4. Keep yourself and others at least 10 metres away and wait for emergency personnel to arrive.

Visit saskpower.com for more information on vehicle collisions and electrical safety.

Exchange information with other drivers

As a driver in Saskatchewan, you're required to provide your name, address, driver's licence number and vehicle licence plate number to any other persons involved in a collision, regardless of the severity. You should also record the licence plate number of all vehicles involved in the collision. If a non-Saskatchewan vehicle is involved, or if you are involved in a collision outside Saskatchewan, you're also required to provide information on the company that insures your vehicle.

Don't admit fault or any other liability before discussing the details of the collision with your insurance adjuster.

Don't offer to pay for any repairs or accept payment for repairs unless you're prepared to handle the matter without the help of your insurance company.

Report to SGI

To report your claim:

• Use the SGI Auto eClaim registration service.
• Call the claims centre closest to your home (see the SGI information pages in the front of your SaskTel phone book).
• Call 1-844-TLK-2SGI (1-844-855-2744).

When you report a claim, you’ll need to have your vehicle appraised and the damage assessed. You can set up an appointment at an SGI claims centre or your adjuster may tell you that you can take your vehicle to an SGI-accredited repair firm to complete the assessment. To help you avoid delays, please don’t visit a claims centre for an appraisal without first calling the claims centre closest to your home or using eClaim.

If your vehicle is not driveable, call the claims centre closest to your home to make arrangements with an adjuster. Your vehicle will be towed to a location where the damage can be appraised.

To speed up the process when you report your claim, have the following information on hand: your driver’s licence, the vehicle registration and, if you have one, your auto extension policy number.

Collisions involving injury, death, hit and run, an impaired driver, vehicles that have to be towed from the scene or an out-of-province vehicle must also be reported to the police.

An appraiser will assess the damage to your vehicle and the cost of repairs. Once the appraisal is done, you will receive a printout outlining the cost of repairs if your vehicle is repairable.

Once your adjuster has confirmed your coverage, you may have the vehicle repaired at the autobody shop of your choice. SGI doesn't direct customers to any particular repair facility.

If your vehicle cannot be repaired, your adjuster will advise you of the process for "total loss" vehicles.

If you're injured in a crash, you should immediately contact an injury claims centre or rural branch office nearest you.

For further information on the auto claim process please refer to the You and Your Auto Claim brochure available at all SGI claims centres and motor licence issuers.

After hours

You may report a claim by telephone after regular office hours:

Monday to Friday - 5 to 8 p.m.
Saturday - 8 a.m. to 8 p.m.
1.844.TLK.2SGI (1.844.855.2744)

Out-of-province crashes

If the crash occurs outside of Saskatchewan, call, fax or write:

• SGI Out-of-Province Claims Dept.
• 440 Fleet St.
• Regina, SK
• S4N 7N7


• Telephone: 1.844.TLK.2SGI (1.844.855.2744)
• Monday to Friday - 5 to 8 p.m.
• Saturday - 8 a.m. to 8 p.m.

Your file will be assigned to a team of adjusters to help you with your claim. In the case of a loss outside Saskatchewan, SGI may also provide you with the name of an independent adjusting firm in your area to assist you with your claim.