Reducing Harm from Violence across the Trust

“4 months ago I was really scared to come to work, but it’s getting better"

What has been achieved so far?

Overall we have seen a 42% reduction in incidents of physical violence across our East London services since 2013


In Tower Hamlets, violence across 6 wards has been reduced by 40%, and restraints down by 60%.


In City & Hackney, violence has reduced by 40% across the unit and reduced by 60% on the acute wards.


Topaz Ward in Newham has seen a 66% reduction, Emerald Ward a reduction of 74% and on Saphire Ward an 84% reduction.


A collaboration across 3 Forensic service wards has seen early signs of a 51% reduction in physical violence.


Learn more about this great work and hear from our staff and service users on the microsite here>>

Jonathan Warren, Executive Sponsor for Violence Reduction writes about achievements so far...

"Today though, my main message is thank you again for all of your work – on violence reduction, on other improvement projects – and for the commitment and care you show every day."

How do we hold these gains? Jen Taylor-Watt & Andy Cruickshank talk about Quality Control...

"In order to hold the gains we’ve achieved through the Violence Reduction Collaboratives, it’s key that we develop strong structures and processes for understanding the health of our inpatient systems"


Learn more here>>

Perspectives from City & Hackney, Forensics & Newham

C&H: The Power of the Safety Discussions in Community Meetings; openness & conversation

"For a long time on adult inpatient wards, violence and aggression has been a huge issue that really affects everyone – service users and staff alike - and undermines people’s experience of the ward environment."


Read about progress in City & Hackney from Jen Taylor-Watt & Jane Kelly >>

     Forensics: Early signs of reduction and an exciting journey ahead

"The ward began to feel safer as fewer violent incidents resulted to physical injuries. More service users also started to attend the weekly community meetings as they reported feeling safer."

    

Nynn-Hui Chang & Day Njovana explain how the collaborative effort of 3 Forensics wards reduced physical violence by 51%! Learn more >>

Newham: The power of safety huddles; identification, prediction & strengthening team work

"The safety huddles promote collective leadership and also ensure that risks and concerns are not individually managed but are shared and owned by the entire team."


Emma Binley & Paul McLaughin share progress with violence reduction across Newham Inpatient Units. Find it here>>

QI News in Brief

Save the date! 


Our Annual Quality Conference date is now confirmed for Tuesday 24th April 2018. 


Save the date and watch this space for further details...


The Annette J. Bartley Memorial Scholarship

IHI have announced an annual scholarship award for a nursing professional to attend the IHI National Forum in December.  You can put yourself forward for this opportunity by telling the story of your improvement project. Find out more here>>

Join our next QI Open Morning

Spend a morning with us at ELFT Trust HQ on Friday 12th January 2018


Learn more and book your place on the QI microsite >>


Clinical Psychology Trainees

On Wednesday 2nd August our Clinical Psychology trainees presented their Service Related Research Projects at a QI conference event. Learn more>>


Reducing Handcuff Usage 

Learn more about this QI project in our Forensic Mental Health Service that reduced handcuff usage by 79%!...Learn more >>

Latest Learning...

ELFT are featured as a case study organisation in this King's Fund report exploring the role of quality improvement in driving up the quality of mental health care. >>

We aspire to provide care of the highest quality, in collaboration with those who use our services. ELFT is an organisation that embraces continuous improvement and learning. Achieving this will mean we have to think differently, be innovative, and give everyone, at every level, the skills they need to lead change. It will not be easy to build this culture, but focusing on what matters most to our service users and staff, and improving access to evidence-based care will make our services more effective, give more power to our staff and improve patient experience and outcomes.