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Cool Summer Specials from GTI

GTI logoThis summer, the Government Training Institute (GTI) is offering special pricing on three of its most popular certificate programs. Please read the information below to find out more about these programs and how you can save big by registering before the end of August..

For more information about all our courses, please visit the GTI website. Registrations and course fees must be received before August 31 to receive these specials.

Supervision Certificate program

The Supervision Certificate Program provides training to help new or experienced supervisors obtain results. You'll learn to motivate people, solve problems, improve employee performance and enhance work quality.

We will design an individual development plan just for you to focus on creating specific, measurable and attainable objectives and techniques to achieve your personalized goals. You will receive a proposed curriculum based on your personal assessments and will have the opportunity to add electives for personal growth. Your curriculum plan will include approximately three to eight courses that can be completed during a two-year period.

Special Offer — Receive a 20 percent discount when you register and pay in advance to participate in GTI's Supervision Certificate Program. You pay just $400 instead of the standard $500 fee when you register by August 31.

customer service certificate program

Customer expectations are increasing and local governments and their employees must be able to meet these expectations and serve customers effectively. The Customer Service Certificate Program will improve your customer service skills and increase your effectiveness with a training program designed to address the core competencies of customer service.

To earn the customer service certificate, you must complete five core courses and two electives. This professional development opportunity will benefit your organization, your employees and especially your customers.

Special Offer — Enroll and pay by August 31 for the seven-course program and receive a 10 percent discount. The discounted fee is $709 for GTI members and $834 for non-members.

Administrative Professionals Certificate prograM

Today's administrative professional must possess a broader range and depth of skills than in the past. Not only do you serve as a frontline customer service specialist for both external and internal customers, but you are also a leader, innovator, researcher and technology troubleshooter.

GTI's Administrative Professionals Certificate Program will help you develop and refine your skills and prepare you to better handle these varied job responsibilities and to take on new ones.

Special Offer — Enroll and pay for this program by July 31 and save more than 10 percent. The discounted fee is $637 for GTI members and $737 for non-members.

Questions?

For questions about any GTI programs, contact Beverly Wilson at 816-701-8234 or visit the GTI website. You are receiving this newsletter because you have either attended a GTI or MARC course in the past or because you've expressed interest in our programs. If you no longer wish to receive information about GTI's training opportunities, please email gti@marc.org.

MARC logoMid-America Regional Council | 600 Broadway, Suite 200 | Kansas City, MO 64105
ph: 816-474-4240 | fax: 816/421-7758 | www.marc.org/gti | email: gti@marc.org