From History of the Global Service Jam to the Rubber Chickens
“The Jam was an emotion, an experience, a space of play. How can you describe that in Powerpoint slides?” thought Adam Lawrence, the co-initiator of the Global Service Jam, when asked to deliver a talk about the first Jam ...
Samlink, a Finnish IT service provider, gave a simple brief to the participants of the local SDN chapter's workshop - come up with concepts for Open Innovation! Read more
How to convince C-Suite level about the value of design? Rudolf, a Managing Partner at GP design partners, shares his methods in the interview. Read more
AHO is calling for applications for full-time positions as Ph.D. research fellows within the area of customer experience as a source of service Innovation. Read more
Congrats! SDN member and a strategic design firm, Designit, has been awarded the 2015 Interaction Award for a service design case for the Oslo University Hospital. Read more
Is co-design linked to foresight? The Finnish futurist, author and speaker Tuomo Kuosa writes about the connection in this month's open article. Read more
Don't miss the hot debate among service design experts on how big data has been used in service provision, and how it could support service design projects. Read more
The Service Design Network welcomes all service design professionals and those interested in service design, from businesses to academics, service designers to young professionals, students to become member of the network.