Healthcare Services – Other organisations that can help

Age UK

Age UK's vision is to make the UK a great place to grow older. We do this by inspiring, supporting and enabling in a number of ways, including projects for veterans. The Age UK network includes Age Cymru, Age NI, and Age Scotland and more than 150 local Age UKs throughout England.

Website: Find your local Age UK
Email: contact@ageuk.org.uk
Telephone: 0800 055 6112


Burnley Football Club in the Community

The Burnley Football Club runs a number of sessions that can be accessed by Veterans to enhance their mental and physical wellbeing.

Website: Burnley Football Club in the Community
Email: a.turner@burnleyfc.com
Telephone: 01282 704 716


Centre for Veterans' Health

The Centre for Veterans Health at King Edward VII's Hospital helps veterans through specialist treatment tailored to their needs. The Centre offers means tested grants to help with up to 100% of the costs associated with procedures, a further 20% discount given automatically to military personnel, veterans, their spouses or widows. The Centre also delivers a dedicated Pain Management Programme for veterans.

Website: Centre for Veterans' Health
Email: cdunne@kingedwardvii.co.uk
Telephone: 0207 467 4370


Citizens Advice

Citizens Advice provides free, confidential and independent advice to help people overcome their problems. We are a voice for our clients and consumers on the issues that matter to them. We value diversity, champion equality and challenge discrimination. We're here for everyone.

Please use the link below to find contact details for Citizens Advice near you.

Website: Search for your local Citizens Advice


The Defence Gardens Scheme

The Defence Gardens Scheme offers a 10 week nature based therapy programme. This is a combination of practical gardening skills and supported self help for managing anxiety, depression, and stress. Support is provided for progression from the programme to a range of training, volunteering as well as full and part time employment.

Website:The Defence Gardens Scheme
Email: info@defencegardens.org
 


The Defence Medical Welfare Service (DMWS)

The Defence Medical Welfare Service (DMWS) is an independent charity providing help and support to the Armed Forces community when they need help during times of physical or mental ill health, either in hospital, rehabilitation settings or at home. Our Welfare Officers provide practical and emotional support to ensure that no family goes through the worry of illness or injury alone. This can range from assistance with housing or finance issues to offering a listening ear.

DMWS is a Veterans' Gateway Referral Partner.

Website: The Defence Medical Welfare Service (DMWS)
Email: info@dmws.org.uk
Telephone: 01264 774 000


Finchale

Services at Finchale include accommodation and housing; offering a bespoke service towards sourcing sustainable accommodation; employability and training; CV building, job applications, interview and confidence techniques. It also offers support towards mental and physical health issues. Support is further extended to families and reservists. Finchale also works collaboratively with external agencies to support and provide guidance to veterans with a wide range of issues.

Website: Finchale
Email: andy.wildish@finchale.org
Telephone: 0191 3862634


Launchpad

Launchpad offers 50 self-contained flats in Speke House, Liverpool and another 30 in Avondale House, Newcastle. Several members of staff support the residents in each house during the daytime and they help the veterans make a lasting transition to civilian life, helping them with finances, including benefits and job hunting. The staff signpost the veterans to specialists who can help them with welfare, health, training and housing, among other things. Residents do pay a rent which is covered by housing benefit until individuals are employed.

Launchpad is a Veterans' Gateway Referral Partner.

Website: Launchpad
Email: enquiries@veteranslaunchpad.org.uk
Telephone:0300 1111 238


Macmillan Cancer Support

We're here to help everyone with cancer live life as fully as they can, providing physical, financial and emotional support.

Website: Macmillan Cancer Support
Email: Via contact form
Telephone: 0808 808 00 00 (7 days a week, 8am-8pm)


Mesothelioma UK

Mesothelioma UK is a national specialist resource centre, specifically for the asbestos-related cancer, mesothelioma. ‘Mesothelioma UK – Supporting Our Armed Forces’ service is aimed at serving members of the Armed Forces, veterans, mesothelioma patients, families and carers wanting to find out more about treatment, support, care and benefits/compensation available. The service provides a specialist mesothelioma nurse, based in Southampton and a comprehensive research programme is underway to quantify and describe the mesothelioma burden amongst the Armed Forces.

Website: Mesothelioma
Email: info@mesothelioma.uk.com
Telephone: 0800 169 2409


Mutual Support

The Armed Forces Multiple Sclerosis (MS) Support Group supports members of the Military family Affected by MS. They exist for Serving members of the Armed Forces, Veterans, Reserves, dependants and their carers affected by MS. Mutual Support is one of the MS Society’s National Support Groups. Run by volunteers with direct experience of MS and the Armed Forces, it provides services and activities based on what people affected by MS want. A trained team provide the support you need to deal with your situation, and aim to be at the end of the phone when needed.

Website: Mutual Support
Email: leadsupportvolunteer@mutual-support.org.uk


Mygov Scotland

The Scottish Government is committed to making sure no member of the Armed Forces veterans community in Scotland faces any disadvantage when accessing services and support. The Scottish Government has also appointed a Scottish Veterans Commissioner whose remit is to improve outcomes for all veterans. The commissioner is independent of the government and has his own dedicated funding. Veterans in Scotland can get support for healthcare, housing, funding for education and training, employability, Armed Forces pensions, and referrals to other organisations.

Website: Mygov Scotland


National Gulf Veterans and Families Association

The NGVFA supports those affected by Gulf War 1, Gulf War 2 (Iraq), Afghanistan, and all future desert conflicts. Many returning home from these conflicts develop health or social problems. The NGVFA helps veterans (whether ill or not), Service personnel who were vaccinated but were non-deployed, Armed Forces personnel who are still serving , family members, widows and widowers, and civilians contracted to the armed forces. They work throughout the UK and abroad.

Website: NGFVA
Email: info@ngvfa.org.uk
Telephone: 0845 257 4853


Outside the Wire

Outside the Wire is a bespoke alcohol, drug and PTSD service, offering confidential advice and support to current and ex HM Forces personnel and their families across Norfolk, Suffolk & Essex.

All our staff are ex-forces, and can offer innovative, comprehensive support, including confidential meetings at a location of your choice. We are sensitive to the complexities of military life and the often understandable resistance to admitting the extent of personal issues, especially those relating to PTSD, substance misuse and general mental health plus concerns around personal relationships.

Website: Outside the Wire
Contact: Fill in form via this link
Telephone: 01603 626123


Phoenix Heroes 

Phoenix Heroes CIC is a non-profit Community Interest Company providing PTSD support to  veterans and their families. One of the ways that they achieve this is by building veteran communities around the UK through sporting activities and community family days. They also offer employment networking and PTSD therapy support from their qualified therapists who have military experience. They are based in Colchester, Essex and offer services nationwide. Their Carp Angling Club has hundreds of members and it holds fishing events on a monthly basis around the UK.  

Website: Phoenix Heroes
Email: info@phoenixheroes.co.uk
Telephone: 01206 932488


RNID

RNID provide information on hearing loss and tinnitus to veterans, their families and carers (in England, NI and Wales). Get in touch with them for a dedicated information sheet. They also partner with NHS audiology services in some parts of the UK. Get in touch to find out more.

National Contact: Information and support line
Email: information@rnid.org.uk
Telephone: 0808 808 0123
Text message: 0780 000 0360 


Rowans Hospice

A dedicated nurse will assess veterans’ needs and develop a bespoke plan to support them and their family. This involves arranging access to the Living Well Centre/Rowans Hospice facilities like exercise groups, complimentary therapies, carers support group, reminiscence group, bereavement support, future planning, psychology support, crafts or just a listening ear. Home visits are offered plus links to the veterans’ volunteer companions service. This part of the service is a dedicated group of volunteers who are veterans themselves , currently serving personnel or have experience of the Armed Forces.

Website: Rowans Hospice
Email: veterans@rowanshospice.co.uk
Telephone: 02392 248011


 

Royal Air Force Association (RAFA)

When one of the RAF family needs a friend, they turn to us. That's because we can be there on the doorstep, in person, to help sort out the problem and share the load. When times are tough, nothing beats friendly, face-to-face support from someone who really cares.

Website: Royal Air Force Association (RAFA)
Email: welfare@rafa.org.uk
Telephone:0800 018 2361 (9am to 5pm, Monday - Friday)

Royal Air Force Association (RAFA) is a Veterans' Gateway Referral Partner.


seAp

Supporting veterans and direct family members, who face health, housing, financial and social problems by providing confidential practical support to get their voice heard. We are aware that some veterans struggle to access services and support needed to maintain civilian life. Experienced staff offer tailored one-to-one support which seeks to: improve access to and experiences of mainstream services; maximise income; have needs and views respected; ensure rights under the Armed Forces Covenant are understood; improve mental health through increased confidence.

Website: seAp
Email: military@seap.org.uk
Telephone: 0330 440 9000


UK Veterans Hearing Foundation 

The UK Veterans Hearing Foundation helps veterans with hearing issues generated by military Service. They utilise independent reputable audiologists throughout the UK to provide individual assistance to each veteran. And they provide top of the range hearing devices at no cost, with a dedicated aftercare service for veterans. As well as fitting top of the range hearing technology they support the associated conditions of tinnitus and mental health issues, through their partners. This helps to reduce the anxiety, depression and social avoidance that veterans often experience as a result of hearing loss.

Website: UK Veterans Hearing Foundation
Email: info@veteranshearing.org.uk
Telephone: 01455 248900  


Veterans Assist Scotland

Veterans Assist Scotland is an online information hub and signposting service for veterans and those supporting veterans. They can provide contact details for the various Armed Forces and Veterans Champions, employment information, housing options, as well as information on public and voluntary sector support across Scotland, based on specific needs.

Website: Veterans Assist Scotland
Email: gensec@veteransscotlands.org.uk
Telephone: 0131 550 1569


Veterans Contact Point

Veterans Contact Point aims to help all serving members and veterans of the UK Armed Forces, their spouses, and dependents by working in partnership with others and other organisations to assist in the provision of schemes, grants, and services for their resettlement, rehabilitation, retraining, employment, and ongoing welfare. The service is available across the Coventry, Solihull and Warwickshire areas.

Website: Veterans Contact Point
Email: contactus@veteranscontactpoint.co.uk
Telephone: 0247 634 3793


Veterans First Point

Veterans First Point helps veterans "whatever their needs may be". We meet clinical needs and also provide wider support and advice. We provide peer support worker-led caseload management of welfare issues including housing, finance, employment, independent living and families. Our clinicians also provide mental health assessment and treatments, via psychiatrists and psychologists. Veterans can self refer via drop- ins, phone and email. We also accept referrals through GPs and other agencies and provide in-house clinics from Citizen's Advice Bureau, Veterans UK and the Armed Services Advice Project.

Website: Veterans First Point
Email: V1P.Scotland@nhslothian.scot.nhs.uk
Telephone: 0131 221 7090


Veterans HQ

Veterans HQ is a free and accessible one stop centre of support for ex-Armed Forces personnel, reservists and their families. The centre is run by a team of friendly staff who can provide information, advice and support on many areas relevant to the Armed Forces community such as welfare and benefits, housing, health and wellbeing, and employability. Drop-in sessions are available to those who need help with job applications and there is also a Custody Co-ordinator on-site for those who are in, or about to leave the criminal justice system. Veterans HQ also offer a health and wellbeing programme that includes access to a fitness centre, social activities, counselling and group therapy.

Website: Veterans HQ
Email: bob.blanchard@thebreckfieldcentre.com
Telephone: 01512 619 878


Wirral Military Community Services

Wirral Military Community Services offer veteran outreach; one-stop Shop & Drop-In; employment support; enterprise start-up; signposting to Local Agencies; welfare benefits advice; MoD welfare pension advice drop-in; housing advice and support; healthy living advice and support; diet and PT advice; access to holistic therapies; and engaging with a diverse range of community-based projects.

Website: WMCS Facebook page
Email: wirralmcs@outlook.com
Telephone:0751 411 3813

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