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            Business ProfileRooter-Man

            Water Heater Repair
            BBB accredited business

            Contact Information

            5075 Macon Rd

            Memphis, TN 38122-1912

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            Email this Business
            (901) 681-0888

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            Customer Reviews

            3.67/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/1/1994

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Rooter-Man is a full service plumbing and drain cleaning company, family owned and operated. Residential and commercial service available 24 hours a day, 7 days a week.

            Products & Services

            RooterMan offers a wide variety of plumbing services, including faucet repairs or replacements, water heaters, drain cleaning both inside and outside, septic service, video line inspection, hydro-jetting & water leak repairs.

            Business Details

            Location of This Business
            5075 Macon Rd, Memphis, TN 38122-1912
            Email this Business
            BBB File Opened:
            3/10/1994
            Years in Business:
            33
            Business Started:
            11/1/1990
            Accredited Since:
            8/1/1994
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            9
            Alternate Business Name
            • A Rooter Man
            • A Rooter-Man
            • A Rooterman
            • A Mrs. & Mr. Service
            • A Mrs. & Me Service
            Contact Information

            Principal

            • Mr. Brian McLaughlin, President

            Customer Contact

            • Mr. Brian McLaughlin, President
            • Ms. Christine McLaughlin, Vice President
            Additional Contact Information

            Fax Numbers

            • (901) 681-0166
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/18/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On February 2, 2022, I paid $494.50 for a job that hasn't been well done. I'm still having plumbing problems to this day. My toilets and tubs are stopping up, and they won't go down or operate correctly and i'm having the same problem over. When I called Rooter Man, they said that I had no guaranteed and they were talking to me inappropriately. Address: Rooter Man P.O. Box XXXXXX Memphis , TN XXXXX-XXXX Phone Number: (XXX)XXX-XXXX
            Read More

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michael G.

            05/12/2022

            I cannot express how pleased I was with the service that Rooterman performed recently. They gave me options and then performed the service described. Thanks again.

            Rooter-Man Response

            05/24/2022

            thank you Mr. G******** for allowing us to be of service, and letting us know Devin and Chris did a great job.
            Brian, Rooter-Man
            Read 2 More Customer Reviews

            Local BBB

            BBB of the Mid-South

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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