One thing that new customers have in common is that they always have a lot of questions. Some of these questions are answered on our Commonly Asked Questions page, but we didn't have the space to dive in and go too deep. We felt this was a better place to dig in and answer more specific questions. So in the next blog series we're going to re-visit some of the most reoccurring inquiries we get.
At the end, feel free to let us know if you still have questions about the featured topic or if you would like to see a specific question or topic covered in a future post.
What products does Ice Now sell??
Ice Now is still strongly rooted in our base business which is delivering beverage ice to businesses, restaurants, private parties and events. Our drivers have a daily list of customers that need ice and make a route each morning. When an emergency comes up, we contact a driver in that area to cover the delivery as soon as possible. Sometimes that means the driver has to pick up more ice, which is why we need a specific window of time.
But we don't just drop off ice. Sometimes our customers, especially in the case of special events that will span one day or multiple days, don't have anywhere to store the ice they order. This is why Ice Now also has bins, merchandisers, coolers, and trucks available for rent.
Another product category for us are the ice sculptures we sell. These are custom made creations that we deliver directly to an event location. During the time we added this service, ice luges also became very popular. Since most of our customers were serving alcohol at their functions, we received requests for ice luges to. It wasn't a far stretch so we included this product in our repertoire, allowing customers to customize their luge with a logo or design.
Our last service, which is our newest, is the winter snow we provide to customers. Ice Now has snow-making machines both at our Arizona location and in Las Vegas. Our snow professionals make fresh snow by using beverage-quality ice that is crushed and sprayed out a hose wherever we need it. Surprisingly, man-made snow acts exactly like freshly fallen "real" snow. It can be packed into snow balls, used for sledding, and takes a long time to melt (varying of course based on the weather that day).
This is a fairly concise run-down of the services we offer. If you have further questions about this or another topic, feel free to comment below. We will do our best to answer.
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